Job Description

Omni William Penn Hotel

Since 1916, the Omni William Penn Hotel has been a landmark of elegance in downtown Pittsburgh. Over the years, we’ve welcomed movie stars, politicians, world leaders, professional athletes, and business icons—cementing our place as one of the city’s most celebrated destinations.

At Omni William Penn, our associates are the heart of our success. We foster an All In culture where respect, gratitude, and empowerment are part of every day. Here, you’ll find: A supportive environment with training and mentoring opportunities, Dedicated teammates who take pride in delivering exceptional service, and A workplace where your contributions truly make a difference. If you’re a friendly, motivated individual with a passion for serving others, we invite you to bring your talents to our team. Discover the pride and excitement of working for a company known for its tradition of excellence.

Purpose: To service vacant or occupied guest rooms in accordance with Omni Standards.

Responsible to clean 17 rooms per day

Essential Functions

• Responds to all guest requests appropriately
• Responsible for the service of guest rooms
• Dusting, polishing, cleaning and sanitizing bathrooms
• Vacuuming carpets, sweeping and mopping hard floors
• Changing bed linens and towels
• Making beds
• Restock supply cart neat and organized at all times in compliance with Omni standards
• Restocking paper goods, toiletries, amenities such as coffee pods, qtips, cotton balls. Etc.
• Checks all equipment prior to and after its use to ensure that it is in good working order
• Removes room service tables and trays from guest rooms and corridors and place them in service landing
• Report any lost and found articles to Security
• Report when damages in the room and necessary repairs of maintenance issues
• Identifies when items have been taken from the guest room (hair dryer, bathrobes, alarm clocks, etc…)
• Reports if there are signs of rodents, pests, bedbugs, etc
• Attention to detail
• Ability to work independently and as a part of a team.

Hotel Specific Primary Tasks

• Responsible for knowing Omni standards for guestroom preparation.

Knowledge of cleaning chemical and suppliesStrong time management skills

Physical Job Requirements (for essential functions only)

Lifting/Pushing/Pulling/ Carrying

• Constantly pushing loaded supply cart from room to room – must be able to push 75 lbs.
• Arranging drapery and replacement linen – approximately20 –30 lbs.
• Carrying dirty linen to laundry chute, operating vacuum

Bending/Kneeling

• Constant bending and kneeling to clean bathroom, vanity and making beds. Dusting requires bending to reach low areas on furniture

Mobility

Movement to reach all areas of responsibility to include: closet shelves, windows, ledges, pipes, under beds, behind furniture

• Physical stamina to stand, bend, lift and perform repetitive tasks.

Continuous Standing

Continuously standing and/or walking to accomplish all that is required for position

Climbing

• Climbing stairs up to approximately 40 steps approximately 10% of work period (usually 8 hour work period)

Driving

• No driving required

Work Environment

• Inside 100% of work period (usually 8 hours)
• Adherence to safety and health regulations

Hearing/Vision/Speech/Literacy

• Hearing is minimal (Guest approaches with requests and questions
• Vision is critical (To assess required reaction to meet standards
• Speech is minimal (Can utilize alternate communication)
• Literacy is minimal (Can utilize alternate training tools)

Chemical/Agents Used

• Standard cleaning chemicals

Protective Clothing

• Safety shoes required 100% of approximate 8 hour work period
• Gloves approximately 20% of approximate 8 hour work period
• Goggles approximately 3% of approximate 8 hour work period

Equipment Operation

• Vacuum cleaner

Other Considerations

• Must be available Friday - Sundays all shifts.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.