Job Description

Weekend Veterinary Receptionist

Department: Receptionists

Employment Type: Full Time

Location: Sandy Springs, Georgia

Join a fast-paced, high-impact Emergency Veterinary Hospital where every shift matters — and every weekend role directly supports life-saving care.
Animal Emergency Center of Sandy Springs (AEC Sandy Springs) is an emergency and critical care veterinary hospital serving the greater Atlanta area. We provide urgent, compassionate after-hours veterinary care when pets and families need us most.
We are currently hiring a Full-Time Veterinary Receptionist / Client Service Representative (CSR) with a dedicated Friday–Monday schedule, supporting our highest-volume emergency care periods.
This is an ideal opportunity for experienced veterinary client service professionals, veterinary receptionists, or healthcare front desk staff who thrive in emergency medicine, high-acuity environments, and emotionally meaningful work.

Why This Schedule Is a Unique Opportunity (Friday–Monday Focus)
This is a full-time weekend-focused CSR role, designed for professionals who prefer:

• Consistent, structured scheduling
• Weekday flexibility (Tuesday–Thursday off)
• High-impact weekend ER experience

AEC Sandy Springs operates during peak emergency demand periods:

• 24/7 Emergency Operations: Thursday 6:00 PM – Tuesday 8:00 AM
• After-Hours Emergency Care: Tuesday–Thursday overnight coverage windows

This role focuses on Friday–Monday coverage, supporting our busiest and most critical patient care periods.

👉 If you are energized by weekends, thrive in fast-paced environments, and want meaningful clinical impact — this schedule is a major advantage.

Your Role in Emergency Veterinary Medicine

In emergency medicine, a Veterinary Receptionist / CSR is a critical member of the care team, not just administrative support.
You are:

• The first point of contact during emergencies
• A calm, reassuring presence during high-stress moments
• A communication bridge between clients and medical teams
• A key contributor to patient flow and hospital efficiency

• Greet and triage incoming emergency patients
• Identify STAT cases and immediately alert medical staff
• Maintain calm, organized intake during high-pressure situations

• Guide pet owners through urgent medical situations
• Explain estimates, treatment plans, and hospital flow clearly
• Support families during end-of-life care and difficult decisions with empathy and professionalism

• Manage high-volume multi-line phone systems
• Accurately document client and patient information
• Process payments and maintain financial accuracy
• Maintain a clean, professional, welcoming reception area

• Partner closely with veterinarians and veterinary technicians
• Support efficient patient flow and communication
• Contribute to a respectful, accountable, high-performance team culture

What We're Looking For

Required:

• High School Diploma or equivalent
• Reliable availability for overnight, evening, and weekend shifts
• Ability to lift 30–50 pounds
• Strong dependability and punctuality

Highly Preferred:

• Experience as a Veterinary Receptionist or Veterinary CSR
• Experience in emergency veterinary medicine or human healthcare
• Background in high-volume medical or hospital environments

Core Traits for Success:

• Calm under pressure
• Exceptional communication skills
• Deep empathy and emotional maturity
• Strong multitasking ability
• High attention to detail
• Professional demeanor in emotionally intense situations

Emergency medicine is not routine. It is unpredictable, fast-moving, and deeply meaningful. We are seeking individuals who respect that responsibility.

Why Join AEC Sandy Springs (Part-Time)?

As a Full-Time Veterinary Receptionist / Client Service Representative (CSR) at Animal Emergency Center of Sandy Springs, you will receive a comprehensive benefits package designed to support your health, financial well-being, and long-term career growth.

• Medical insurance
• Dental insurance
• Vision insurance
• Employee Assistance Program (EAP) for personal and professional support

• Competitive hourly pay based on experience
• 401(k) retirement plan with employer match
• Employee pet care discounts
• Paid training and onboarding support

• Paid Time Off (PTO)
• Paid holidays (for eligible full-time employees)
• Consistent, structured Friday–Monday full-time schedule

• Ongoing training in emergency veterinary medicine and client service excellence
• Career advancement opportunities within the Innovetive Petcare veterinary network
• Exposure to high-acuity ER and critical care cases
• Development pathways for veterinary client service professionals seeking long-term growth

• Supportive, team-oriented emergency hospital culture
• Hands-on experience in a fast-paced 24/7 veterinary emergency environment
• Opportunity to play a critical role in life-saving veterinary care during high-volume weekend operations

If you are seeking a full-time weekend veterinary receptionist job in Sandy Springs or the Atlanta area, and you bring compassion, professionalism, and resilience to critical moments, we want to hear from you.

👉 Apply today to join the Animal Emergency Center of Sandy Springs and support pets and families when they need it most.