"At Opal HealthCare, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 145 Care Communities and over 23,000 team members nationwide.
We're looking for a friendly and organised Receptionist to be the welcoming face and voice of our care community at Annandale Grove Care Community.
Why Choose Opal?
✅ Work-life balance — Stable hours and flexible rosters
✅ Career development — Access our Opal HealthCare Academy to grow your career
✅ Supportive team — Join a values-led environment where you are valued
✅ Paid parental leave — Industry-leading policy
✅ $5,000 referral bonuses for bringing a friend onboard
✅ Sector-leading systems — The tools to help you succeed
✔️ Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors.
✔️ Provide exceptional customer service, answering calls and enquiries with care and professionalism.
✔️ Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea.
✔️ Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.
✔️ Create a positive and organised environment at the front desk, ensuring a great first impression.
✔️ Experience in a reception, front-of-house, or customer service role
✔️ A warm, friendly, and professional manner with excellent communication skills
✔️ Strong organisational skills and a keen eye for detail
✔️ Proficiency in computer systems including MS Office
✔️ A genuine passion for helping people and creating a welcoming atmosphere
✔️ Willingness to complete:
If you are a people-person who takes pride in creating a positive and organised environment, we would love to hear from you.
Apply now to become the welcoming heart of our care community with Opal HealthCare.
Opal HealthCare has 149 Care Communities across Australia, offering residential aged care with services for respite, dementia care, palliative care, and rehabilitation. We have 24/7 nurse care and the hospitality of home-cooked meals in every one of our Care Communities.
We understand that thinking about or deciding on aged care is never easy. It can trigger all kinds of emotions, like fear, anxiety, guilt, loss or even relief.
For us, aged care is about empathy and understanding and delivering the best possible quality of life. All provided by some of the most experienced and caring people you’ll ever meet.
We encourage our residents to live a life of meaning and purpose – that’s why understanding the big and the little details about how you like to live each day is important to us – so that we can help you feel at home, have the right support and live your best life in our care.
This is the future of aged care in Australia
