Job Description

Join a Hospice Team That Truly Cares — About Patients and You

Capital City Hospice is proudly Ohio-made and deeply connected to the communities we serve. Every decision we make centers on compassion, dignity, and supporting families through one of life’s most meaningful journeys. Our team is dedicated to providing exceptional care to Central Ohio residents — and we’re growing.

We believe great care starts with a supported team. That’s why we offer low caseloads, no routine on-call, and a work environment built on respect, flexibility, and balance. If you’re looking for a rewarding career where your work truly matters, we’d love to meet you.

Schedule: 8a-8p Saturday and Sunday Every Other Weekend (in office)

What We offer:

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You’ll Do:

• Confirms patient appointments and perform patient reminder calls according to client guidelines
• Manages client and care provider’s schedules efficiently
• Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
• Answers all incoming calls and provide exceptional customer service to all callers, patients, clients, and visitors
• Maintains patient records in billing/scheduling system formats and in hard copy
• Completes patient schedules, forms, and all correspondence
• Initiates and obtains patient insurance benefits and authorization verification
• Provides additional billing and customer service support

Qualifications:

• High school diploma required. College degree a plus
• LPN active license
• Bilingual in Spanish is a plus
• Experience in a high-volume medical office environment required
• Scheduling patients and patient testing preparation experience in a physician office preferred
• Computer Proficiency – MS Office
• Ability to work well with others in a professional manner in a team-oriented environment
• 2 years in a medical setting preferred
• Valid driver’s license and proof of insurance is required