Job Description

*Please note, this is a rolling vacancy. Successful applicants will be invited to the next round

Job Title: Delivery Driver (Sprinter / Van)

Reports to: Sales Lead & Head Driver

Responsible for: Timely delivery of goods

Contract Type: Permanent

Salary: £14.00 per hour- overtime available

Location: Pick up from Luminary bakery sites:

• Hackney Downs Studios: Amhurst Terrace, London E8 2BT, with daily routes around London for delivery
• Luminary Hackney: 71-73 Allen Road, Stoke Newington, London N16 8RY, with daily routes around London for delivery
• Any future sites (kings cross)

Hours of Work:

• Saturday & Sunday: 8:00 AM – 4:00 PM

There will be occasional flexibility required for early starts, late finishes, annual leave cover or weekend work based on business needs.

About Luminary Bakery

Purpose of Role

As a Delivery Driver at Luminary Bakery, you play a vital role in ensuring our freshly baked goods are delivered safely, efficiently, and with care to our valued wholesale partners and customers. Beyond logistics, you’re a key part of our mission: empowering and supporting women who have overcome social and economic challenges.

Deliveries aren’t just about products—they represent the dedication, resilience, and hope of the women we work with.

Reporting to our Operations Team, you’ll take responsibility for delivering high-quality baked goods with exceptional customer service. While we aim to provide a regular delivery round so you can build strong connections with our customers, we appreciate flexibility to step in and support colleagues when needed.

This isn’t just a driving role—it’s a chance to contribute directly to Luminary’s impact story while ensuring our customers get everything they need to succeed.

Key Deliverables

Operational Responsibilities

• Complete early morning wholesale deliveries to cafés and corporate clients, ensuring orders are delivered on time and in perfect condition.
• Return to the bakery for midday delivery preparation, including handling new sales opportunities for customers south of the river.
• Follow loading procedures to optimise efficiency and reduce errors.
• Conduct pre- and post-operation vehicle checks, promptly reporting any defects to the Operations Team.
• Maintain the delivery vehicle’s cleanliness, tidiness, and fuel levels, ensuring it is always ready for the next shift.
• Collect orders from customers or suppliers as required by the Operations or Purchasing team.
• Ensure accurate recording of deliveries and collections using designated software and paperwork systems.

Customer Service & Stakeholder Engagement

• Act as a professional and courteous representative of Luminary Bakery during all deliveries, providing loyal and helpful service to customers.
• Build strong relationships with wholesale and corporate clients, offering excellent customer service and addressing any delivery concerns effectively.
• Share the Luminary story with clients and customers where appropriate, acting as an ambassador for our mission and values.
• Assist customers with unloading their orders where needed, ensuring their experience is smooth and positive.

Health & Safety

• Conduct thorough vehicle checks pre- and post-operation, reporting any issues in line with operational policies.
• Ensure compliance with all Health & Safety policies and procedures to maintain a safe working environment.
• Adhere to food safety and hygiene regulations when handling chilled and baked goods.

Example Daily Activities

• Loading and unloading deliveries at the bakery and customer sites.
• Completing accurate records of deliveries and collections, ensuring all paperwork is signed upon delivery.
• Handling multi-drop deliveries across London, including ambient and chilled products.
• Conducting midday customer collections and new sales deliveries.
• Cleaning and servicing the delivery vehicle after use, ensuring it is fully fuelled and ready for the next day.

Role Requirements

• Full valid UK driving licence (clean is preferable but no more than 3 points will be considered (no serious offences DD (Reckless/dangerous driving/ /IN (Insurance offences)//DR (drink/drugs)
• Excellent understanding of the highway code
• Strong geographical knowledge of London, Greater London, and the South East, with confidence driving in these areas.
• Good accuracy and organisational skills
• Excellent communication and teamwork skills, with a passion for delivering exceptional customer service.
• A positive, ‘can-do’ attitude, self-motivation, and a willingness to support colleagues.
• Experience of multi drop work with baked goods