Job Description
Job Location Wilmington, DE 19801
Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Wedding Sales Manager to join our team!
Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.
BENEFITS AND PERKS WE OFFER
Benefits
- Competitive Salary
- Affordable Medical, Dental, and Vision Benefits for You & Your Family
- 401k Retirement With Company Match
- Flexible Spending Accounts (FSA)
- Paid Time Off & Paid Holidays
- Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
- Company provided Life Insurance and Long Term Disability Coverage
Employee Perks Program
- Tickets At Work for Discounted Entertainment Tickets!
- Tuition Reimbursement
- In Facility Training/Inservice Programs
- Employee Assistance Program
- Free Will/Estate Preparation Services
- Optional Legal & Identity Protection Services
- Verizon Wireless Discount
The Wedding Sales Manager is responsible for driving wedding-related revenue by generating, qualifying, and converting leads for ceremonies, receptions, room blocks, and ancillary event opportunities. This role manages the full sales cycle—from initial inquiry through post-event follow-up—while delivering an exceptional client experience that reflects the property’s brand standards.
Key Responsibilities
- Standard Days: Tuesday through Saturday
Sales & Revenue Generation
- Proactively source, qualify, and convert wedding and social event leads to achieve monthly and annual sales goals.
- Manage a portfolio of wedding business including ceremonies, receptions, rehearsal dinners, farewell brunches, and guest room blocks.
- Conduct site tours that highlight venue features, packages, and value-adds to drive bookings.
- Build relationships with planners, vendors, and community partners to increase referral business.
- Upsell enhancements, packages, and additional event opportunities to maximize revenue.
- Complete outside sales calls as directed by General Manager/Above Property Leadership/Director of Sales
Client Management
- Serve as the primary point of contact for wedding clients from inquiry through contract signing.
- Listen to client needs and present tailored solutions that align with their vision and budget.
- Maintain consistent communication, ensuring clients feel informed, supported, and confident throughout the planning process.
- Transition confirmed events to the event planning/operations team with complete and accurate details.
Administrative & Operational Support
- Prepare proposals, contracts, and BEO handoffs according to brand and company standards.
- Accurately report booking activity, pipeline status, and revenue forecasts.
- Maintain detailed records in CRM systems.
- Attend weekly revenue, operations, and BEO meetings as needed to support event success.
Market & Competitive Awareness
- Monitor local wedding trends, competitor offerings, and market demand to identify new opportunities.
- Maintain a presence at bridal shows, networking events, and community activations.
Qualifications
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Qualifications
- Minimum 2–3 years in hotel, venue, or catering sales; wedding experience preferred.
- Strong communication, presentation, and relationship-building skills.
- Proficient in CRM systems, Microsoft Office, and event management tools.
- Highly organized with strong attention to detail and ability to manage multiple events simultaneously.
- Positive, client-focused attitude with the ability to remain calm and solution-oriented under pressure.
- Flexible schedule, including occasional evenings and weekends based on client needs and events.
