Job Description

The Website Executive’s role within the Web Team is a crucial support position responsible for maintaining and enhancing the online presence of the organisation. The scope encompasses a broad range of tasks, from contributing to content creation and improving website functionality by providing technical, creative and administrative assistance to team members.

The purpose of this role is to streamline web operations, improve content quality and accessibility, and support the overall effectiveness of the Web Team in achieving its strategic goals, ultimately contributing to a positive user experience and the success of our online initiatives.

MAIN DUTIES AND RESPONSIBILITIES:

• Content Management: Assist in the creation, editing, and publishing of website content, ensuring adherence to accessibility guidelines.

• Website Maintenance: Perform regular website audits to identify and fix broken links, errors, technical issues, and accessibility violations.

• SEO/GEO: Support the content team with SEO/GEO research, auditing and reporting

• Accessibility Audits and Remediation: Support accessibility audits using automated tools and manual testing methods, through our agency to drive to Level AA compliance. Analyse accessibility reporting. Support the implementation of accessibility fixes, including adding alt text to images, ensuring proper heading structure, and improving keyboard navigation.

• Data Analysis: Support the team with the understanding of website analytics, actioning insights, to support our optimisation and personalisation strategies.

• Testing Support: Provide testing support to web team members, including troubleshooting, web development testing and usability reviews.

• Optimisation Support: Work with CRO agency and Head of Digital Development to deliver experimentation testing and analysis of further iterations to improve conversion and engagement.

• Gift Cards Support: Work with Gift Card agency and customer services team to service gift card queries

• Administrative Support: Provide general administrative support to the web team, including managing purchase orders, invoicing, scheduling meetings, managing calendars, and preparing reports as needed.

• Research: Conduct research on industry trends, competitor websites, new web technologies, and best practices.

• Project Coordination: Assist in the coordination of smaller web projects and departmental campaigns, including tracking progress, managing timelines, communicating with stakeholders, and ensuring accessibility is integrated throughout the development lifecycle.

Benefits

What We Offer

At Belmond, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you’ll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities and each other.

This is your moment. Apply today!

About Us

Belmond was born from a passion for connecting discerning travellers with the world’s most remarkable properties, locations and journeys. From hotels and trains to river cruises and safari lodges, Belmond’s Slow Luxury invites guests to discover a new pace of travel as they savour time, engage with local culture, and connect with nature and people around them through incomparable experiences and unforgettable stories. With a legacy spanning over 45 years, since the acquisition of Hotel Cipriani in Venice in 1976, Belmond has grown into a global collection of 43 properties spread across 24 countries and territories. Exceptional destinations connected by legendary journeys are the very soul of Belmond, where the path that brings you to a place is as important as the destination itself. A pioneer of slow travel, Belmond has been operating the Venice Simplon-Orient-Express since 1982. Belmond later expanded to include pristine beach resorts, such as Maroma on the Riviera Maya, historic hideaways such as Villa San Michele in the Florentine foothills, urbane icons, such as Copacabana Palace in Rio de Janeiro, and gateways to UNESCO world heritage sites, such as Hotel das Cataratas in Brazil’s Iguassu National Park. As proud custodians of storied properties, Belmond is committed to building on the past to create a new legacy: the heritage of the future. Working with communities and local talents, together with the world’s most respected chefs, designers and artists, Belmond continues its purpose of perpetuating the legendary art of travel. Since 2019, Belmond has been part of the world’s leading luxury group, LVMH (Moët Hennessy Louis Vuitton).