Job Description

Who we are:

Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with a 24-year track record of excellence. We don't just fill seats; we invest in human potential. We are dedicated to finding the perfect fit for your skills and helping you optimize your career performance. If you're looking for a company that values exceptional quality and operates on a foundation of trust, you belong at eFlex

What we are looking for:

Are you ready to take your creativity and productivity to the next level? At eFlexervices, we're not just hiring a Website Creation Specialist—we're empowering talented individuals to help businesses make a great first impression.

We are currently seeking highly detail-oriented and creative Website Creation Specialists to join our growing team. In this role, you will build polished, demo-ready websites for prospective customers using the client’s no-code website builder Working within a fast-paced production environment, you'll create visually compelling websites while maintaining exceptional quality standards and meeting aggressive turnaround times.

This role is ideal for individuals who enjoy combining creativity, research, and operational excellence in a high-volume production setting.

What You'll Be Doing

1. Website Creation & Production

• Build polished, professional, and demo-ready websites using the client’s no-code Website Builder.
• Create customer websites from assigned tickets while following established design standards and best practices.
• Produce approximately 25–30 websites per day (approximately 20 minutes per website) once fully ramped.
• Customize layouts, images, colors, fonts, branding, service pages, and business information to create engaging websites.
• Ensure every completed website is presentation-ready for Sales demonstrations.

2. Business Research & Content Development

• Research prospective customers using publicly available sources including:
  • Google Business Profile
  • Facebook
  • Company websites
  • Social media platforms
  • Online directories
• Gather business information including:
  • Services
  • Photos
  • Branding
  • Contact information
  • s
• Translate research into an attractive, professional website that accurately represents the business.
  

3. Queue & SLA Management

• Manage a high-volume website creation queue while maintaining exceptional accuracy.
• Prioritize work based on ticket urgency and scheduled Sales demonstrations.
• Meet same-day and next-day turnaround requirements.
• Complete all assigned websites before their scheduled demo time.
• Balance speed and quality while maintaining productivity expectations.
  

4. Website Quality Assurance

• Perform a comprehensive self-review of every completed website before marking the ticket complete.
• Validate:
  • Visual layout
  • Branding consistency
  • Image quality
  • Formatting
  • Spelling and grammar
  • Mobile responsiveness
  • Navigation
  • Contact information
  • Links
• Ensure every website meets client’s Quality Assurance standards.
• Identify and escalate incomplete customer information or system issues when necessary.
  

5. Productivity & Performance

• Maintain daily production targets while consistently delivering high-quality work.
• Track assigned workload and proactively communicate capacity concerns.
• Continuously improve speed without compromising website quality.
• Participate in productivity coaching and process improvement initiatives.
  

6. Process Documentation & SOP Compliance

• Follow SOPs for website creation.
• Adhere to established workflows and quality guidelines.
• Document recurring issues and process improvement opportunities.
• Assist in maintaining documentation as workflows evolve.
  

7. Team Collaboration

• Work closely with Team Leads, Quality Specialists, and Operations leadership.
• Participate in team meetings, coaching sessions, and calibration activities.
• Share best practices and collaborate to improve production quality.
• Support continuous improvement initiatives as the Website Creation program scales
  

Qualifications & Requirements

Required Skills

• 2+ years of professional experience building websites using no-code website builders such as Wix, Squarespace, Webflow, WordPress (Elementor), Duda, GoHighLevel, or similar platforms.
• Experience working in a fast-paced, production-oriented or agency environment is highly preferred.
• Demonstrated ability to produce high-quality websites while managing multiple deadlines.
• Strong portfolio showcasing responsive, visually appealing business websites.
• Basic understanding of UX/UI principles, typography, layout, color theory, and branding.
• Excellent written English and strong attention to detail.
• Comfortable working within a ticket-based workflow and meeting aggressive turnaround SLAs.

Benefits and Perks:

At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:

• Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.
• Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
• Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
• Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.
• Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!