Job Description

Our client is a leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy:

Website and Operations Executive

Responsibilities:

• 
  Assist in updating website content, banners, and product listings in a timely manner
• 
  Ensure product information (descriptions, images, pricing) is accurate and aligned with brand guidelines
• 
  Support campaign launches and promotional activities across the site
• 
  Collaborate with the team to analyze website performance and propose UX/UI improvements
• 
  Work with QA team to set up QA tasks to identify and report any bugs or broken links
• 
  Monitor site navigation and assist in implementing enhancements to improve conversion and retention
• 
  Liaise with Customer Service and Logistics teams to handle customer inquiries and resolve order-related issues
• 
  Track and follow up on order status, returns, and delivery performance
• 
  Support inventory updates and coordination for new product launches
• 
  Work closely with retail team, technology innovation team and supply chain teams to support campaign execution and ensure seamless online-to-offline coordination
• 
  Assist in generating operational reports and performance dashboards
• 
  Maintain accurate documentation and SOPs for e-commerce processes

Requirements:

• Bachelor Degree or above in E-commerce, Marketing, Business Administration, or a related field
• Minimum 3 years' relevant experience in commerce operations, digital marketing or website management
• 
  Proficient in using  e-commerce platforms (e.g., Hybris, Shopify, Magento, Salesforce Commerce Cloud, or similar)
• 
  Basic understanding of  UX/UI principles and  website analytics tools (e.g., Adobe Analytics, Google Analytics)
• 
  Proficiency in Cantonese and English is a must
• 
  Experience with CMS tools or HTML/CSS basics is preferred
• 
  Knowledge of e-commerce performance KPIs

Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to cv@delken.com.hk.

For more jobs, please visit our website: www.delken.com.hk. 

(All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)