Requisition ID: 22872
Department: Transit Services Dept.
Service: Transit Customer Syst & Planning Service
Branch: Transit Technology & Innovation Branch
Employment Type: 1 Full-time Temporary - Up to 2 years
Work Hours: 35.00 hours per week
Affiliation: ATU 1760
Salary Information: $65,279.76 - $92,588.86 annually (2023 rates of pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Transit Services - OC Transpo
Application Close: 03/07/2026
Customer Information Systems is responsible for the development and operation of transit customer information systems with and emphasis on usability, accessibility, and innovation as core concepts to improve the customer experience and transit services in the City of Ottawa.
Working in a mixed project and operational environment with strict production and operational deadlines, you are responsible for assisting in the development and configuration of websites and apps, as well as daily monitoring and management of OC Transpo apps and websites. Duties can involve (but are not limited to) creating or pulling system reports, implementing minor changes through via configuration files, system dashboards, or content management system, testing and validation of app changes and builds, drafting change specifications, and consulting on project or system changes.
Completion of 3 year post-secondary program in a web content development, multi-media design or digital communication.
Minimum of 5 years of experience working primarily with web content development, application development, content management and multi-media design including experience with programming, data querying and SQL reporting.
WHAT YOU NEED TO KNOW
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca
The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors.
Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City. Visit ottawa.ca/jobs to view all career opportunities.
La Ville d’Ottawa offre un large éventail de choix de carrières. Les membres du personnel de la Ville travaillent dans plus de 110 secteurs d’activité pour offrir un excellent service aux résidents, aux entreprises et aux visiteurs d’Ottawa.
Que vous vouliez travailler dans les technologies de l’information, les loisirs, la comptabilité, le génie, le service à la clientèle, la gestion de projet, les corps de métier, les services d’urgence, les soins de santé ou ailleurs, vous trouverez ce que vous cherchez à la Ville. Consultez ottawa.ca/emplois pour voir toutes les possibilités d’emploi.
