Job Description

WebMethods Platform Administrator / Middleware Infrastructure Specialist

Job Purpose

We are seeking an experienced WebMethods Platform Administrator to manage, maintain, and support our IBM/Software AG WebMethods integration platform and its associated infrastructure.

This role is responsible for the administration, operation, maintenance, security, monitoring, and continuous improvement of the WebMethods environment across development, test, and production landscapes. The individual will act as the primary technical owner of the platform, ensuring high availability, stability, performance, and compliance with corporate standards.

The position requires strong expertise in middleware administration, server infrastructure, networking, security, troubleshooting, and migration activities, while working closely with integration developers, infrastructure teams, security teams, and business stakeholders.

Responsibilities

Platform Administration

• Administer and maintain IBM/Software AG WebMethods environments, including:

  • Integration Server

  • Universal Messaging

  • My WebMethods Server

  • API Gateway

  • Trading Networks

  • Optimize (if applicable)

  • Command Central (if applicable)

• Manage platform configuration, performance tuning, and capacity planning.

• Monitor system health, availability, and performance.

Infrastructure & Operations

• Manage middleware infrastructure across development, QA, UAT, and production environments.

• Coordinate platform upgrades, patches, hotfixes, and security updates.

• Perform server provisioning, decommissioning, and lifecycle management.

• Support infrastructure modernization and migration projects.

Security & Access Management

• Manage user accounts, roles, permissions, and authentication mechanisms.

• Coordinate platform security reviews and compliance activities.

• Implement and maintain SSL certificates, secure communications, and access controls.

• Collaborate with Cybersecurity teams to address vulnerabilities and remediation plans.

Connectivity & Network Support

• Troubleshoot connectivity issues involving:

  • Firewalls

  • VPNs

  • Load balancers

  • DNS

  • SSL/TLS

  • Reverse proxies

  • External partner integrations

• Coordinate with network and infrastructure teams to resolve communication issues between platforms.

Incident & Problem Management

• Serve as Level 3 support for platform and infrastructure incidents.

• Analyze logs, diagnostics, and performance metrics to identify root causes.

• Lead resolution efforts for critical production issues.

• Participate in on-call support rotations when required.

Platform Monitoring & Logging

• Configure and maintain monitoring solutions.

• Analyze application and infrastructure logs.

• Establish proactive alerting and operational dashboards.

• Produce operational and availability reports.

Migration & Project Support

• Lead platform migration projects.

• Support data center migrations, cloud migrations, and disaster recovery initiatives.

• Develop deployment and rollback procedures.

• Maintain platform documentation and operational runbooks.

Governance & Best Practices

• Define operational standards and administration procedures.

• Maintain platform documentation and knowledge base.

• Ensure compliance with enterprise architecture, security, and operational standards.

• Mentor junior administrators and support teams.

Required Qualifications

• 7+ years of experience administering IBM/Software AG WebMethods environments.

• Strong knowledge of:

  • Integration Server

  • Universal Messaging

  • API Gateway

  • My WebMethods Server

• Experience with Linux and Windows Server administration.

• Experience managing middleware environments in enterprise-scale organizations.

• Strong understanding of:

  • TCP/IP

  • DNS

  • SSL/TLS

  • Firewalls

  • Load Balancers

  • Reverse Proxies

• Experience with platform monitoring and log analysis.

• Experience performing upgrades, migrations, and disaster recovery activities.

• Strong troubleshooting and root cause analysis skills.

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure, or GCP).

• Experience with Kubernetes, containers, or OpenShift.

• Experience with CI/CD and DevOps practices.

• Experience with enterprise monitoring platforms such as Datadog, Splunk, Dynatrace, AppDynamics, or Prometheus.

• Software AG certifications are highly desirable.

Key Competencies

• Middleware Platform Administration

• Infrastructure Management

• Incident Management

• Problem Solving

• Security & Compliance

• Networking Fundamentals

• Documentation & Governance

• Stakeholder Communication

• Project Leadership

• Continuous Improvement

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.