Job Description

About CleanHarbors

Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim.

Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 25,000 employees and has over 750 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.

Job Title: Senior Web Operations Engineer

Experience: 7+ Years

Location: Hyderabad (Work from Office)

Working hours: 12.00 PM to 9.00 PM IST

Summary

Experienced Web Operations Engineer responsible for the administration, security, availability, and performance of enterprise web platforms and supporting infrastructure. Leads web server management, platform deployments, release coordination, and operational support across development, infrastructure, and security teams. Drives automation, process improvement, platform governance, and operational excellence while ensuring compliance with security and regulatory standards. Provides technical leadership, troubleshooting, and support for highly available production and non-production environments.

Platform Operations & Support

• Manage enterprise web platforms, ensuring availability, security, performance, and reliability.
• Administer, maintain, patch, and upgrade web servers and supporting infrastructure.
• Support development, testing, and production environments.
• Monitor platform health and proactively resolve operational issues.
• Maintain system configurations, operational procedures, and technical documentation.

Release & Change Management

• Coordinate application deployments, infrastructure changes, and software releases.
• Support scheduled production releases and maintenance activities.
• Review implementation plans, rollback procedures, and release readiness.
• Ensure successful deployments with minimal business impact.

Security & Compliance

• Manage web platform security controls and certificate lifecycle management.
• Coordinate vulnerability remediation and security patching.
• Support audits and ensure compliance with organizational and regulatory requirements.

Performance & Reliability

• Monitor application and infrastructure performance.
• Investigate and resolve performance bottlenecks and availability issues.
• Conduct capacity planning and recommend scalability improvements.
• Support HA/DR planning, testing, and operational readiness.

Leadership & Continuous Improvement

• Provide technical guidance and mentoring to Web Operations team members.
• Collaborate with application, infrastructure, security, and business teams.
• Drive automation, standardization, and process improvement initiatives.
• Support platform modernization and technology roadmap efforts.

Typical Deliverables

• Platform Availability and Performance Reports
• SLA and Operational KPI Dashboards
• Incident and Root Cause Analysis (RCA) Reports
• Disaster Recovery Testing Documentation
• Security Remediation and Compliance Reports
• Release Schedules and Deployment Documentation
• Standard Operating Procedures (SOPs) and Runbooks

Knowledge Base Articles and Platform Enhancement Recommendations

Web & Application Platform Administration

• IIS Administration and Web Application Hosting
• Website Deployment, Configuration, and Troubleshooting
• Windows Server Administration and Clustering
• Windows Services and Scheduled Tasks
• SSL/TLS Certificate Management
• DNS, Active Directory
• F5 iRule Management
• .NET Core and Angular Application Support
• OpenTelemetry

Cloud & Infrastructure

• Microsoft Azure Infrastructure Services
• Virtual Machines, Storage, Networking
• High Availability (HA) and Disaster Recovery (DR)
• Load Balancing and Traffic Management
• Container Technologies
• VKS Cluster Management and Administration

Security & Compliance

• Identity and Access Management (IAM)
• SSO, OAuth, SAML, MFA
• WAF Administration and Security Hardening
• Vulnerability Management and Patch Compliance
• HIPAA, PCI-DSS, SOC, and GDPR Compliance

Monitoring & Operations

• Dynatrace and LogicMonitor
• Application Performance Monitoring (APM)
• Incident, Problem, and Change Management
• Log Analysis and Root Cause Analysis (RCA)
• Capacity Planning and Performance Optimization

DevOps & Automation

• Azure DevOps, GitHub Actions, TFS, Jira
• CI/CD Pipeline Administration
• ARM Templates and Infrastructure Automation
• PowerShell and Python Scripting

Database & Integration Support

• Database Connectivity and Query Troubleshooting
• RabbitMQ, MSMQ, and Enterprise Integration Platforms

Leadership

• Technical Leadership and Mentoring
• Cross-Functional Team Collaboration
• Vendor and Stakeholder Management
• Project Coordination and SLA Management