Job Description

Location: Greater London House Office, London

Salary: £37,854.00 to £52,021.00 per annum

Hours: 36 hours per week – flexible options considered

Contract Type: Permanent

We’re looking for detail‑driven, digitally confident Web Content Producer to help maintain, develop and optimise content across our key web platforms. With Clarion’s high volume of schemes, this role is central to ensuring our digital presence is accurate, accessible and engaging.

You’ll work across multiple sites, ensuring content is maintained to a high standard, supports sales and marketing activity, and delivers a seamless user experience.

What you’ll be doing

Content management & publishing

• Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools.
• Draft, edit and publish content in line with organisational style guidelines and accessibility requirements.
• Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives.

User experience & journey improvement

• Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience.
• Help implement initiatives that support customer engagement and digital service improvements.

Insight, performance & optimisation

• Research and interpret data, digital trends and benchmarks to inform ongoing improvements.
• Monitor digital marketing campaign performance and use insight to identify optimisation opportunities.

Collaboration & digital capability

• Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals.
• Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives.

What you’ll bring

• Experience managing digital content and web platforms in complex or sales‑driven environments, with a strong focus on customer journey improvement.
• Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO.
• Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy.
• Demonstrated ability to manage content quality through reviews, audits and analytics.

Please review the full role profile before applying - here

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more   here

Closing Date: Sunday 7th June 2026 at midnight.

This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.  

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.