FICS® is searching for an enthusiastic web applications software system support team member to join its FICS Team of employees who support its customers.
A System Support team member at FICS is the first in line to provide high-quality web applications system support, to help disentangle the mortgage process for our clients. Each communication directly affects the efficiency of our customers’ operations and their success.
System Support team members communicate with customers via phone calls and email in a fast-paced environment, train FICS customers to use the FICS software, perform FICS product webinars and conference presentations, and are the first in line in the collaborative process of testing the FICS software for quality assurance.
Requirements
What you bring:
Benefits
FICS® puts its Family of Customers first and continues to uphold its longstanding record of providing significant competitive advantages to its nationwide customer base for 40 years and counting
Find out what it’s like to be an FICS® Family member at our Life at FICS page: fics.com/about-us/life-at-fics/
FICS® is a leading mortgage loan origination software, residential servicing software, and commercial loan servicing software provider. FICS offers the most cost-effective, efficient, flexible software solutions on the market today. FICS® has delivered exceptional automation, performance, system support and value for more than four decades.
Mortgage Servicer® automates mortgage servicing operations, including payment processing, investor reporting, custodial accounting, imaging, report writing and more. Commercial Servicer® automates and provides seamless data flow for virtually every facet of commercial loan servicing for diverse types of commercial loan products. Loan Producer® automates the loan origination process from point of sale to closing, funding and secondary marketing, a complete end-to-end loan origination system.
With FICS’ solutions, you'll save money through a low initial investment, nominal monthly support, and maintenance fee, paperless servicing or origination, real time processing, and enhanced productivity. FICS’ software systems are flexible, meeting the specific needs of small and large companies. When you call FICS, you'll speak with our receptionist who will direct you to the appropriate support person. You won't lose valuable time waiting for someone to return your call or answer your email. We strive to exceed our customers’ expectations.
Visit www.fics.com for more information about our exceptional software solutions.
