Job Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. Our wealth management teams provide financial planning and advice and market insight and updates, as well as products in areas such as investments, deposits, insurance, financing and foreign exchange. They include relationship managers, who work to understand the financial needs of clients and create strategies to meet their objectives, as well as technical product experts, sales managers and support staff.

We are currently seeking a high calibre professional to join our team as a Wealth Sales Director, Offshore Banking.

In this role you will:

• Lead their team/s to deliver performance measures and Country Strategic Plan.
• Manage & coach the Premier and Premier Elite Wealth Sales Managers and Relationship Managers under their team to drive performance with a hands-on style to grow their capability in understanding customers better through understanding of the countries’ culture and language affinity, productivity and customer experience level.
• To collaboratively build and grow a strong presence in Singapore and the countries/ regions covered.
• Lead the team in line with the processes and cross borders compliance as depicted in the cross border team and other operational guidelines so to achieve consistency of management of the staff and delivery of service and sales to non-resident clients.
• Monitor and act on daily customer management activity by active usage of internal information tools to coach the team and achieve the business goals.
• To generate significant awareness of the HSBC International proposition in the region, and to encourage co-operation between other HSBC Countries Markets and local country in servicing customer needs. The role holder will also need to manage policy, system procedural, compliance procedures, and changes in line with Group directives and staff expectations from a remote office location, across applicable legal jurisdictions, external regulators and time zones.
• Positively position Overseas Chinese proposition in order to help increase quality referrals across Global Premier as part of BAU customer need assessment.
• Support the development of strategic plans to grow the corridor through new Premier customer acquisition across various sources & continuously develop new acquisition channels and alliances.
• Spearhead customer events for in-country and oversees for customer engagement and customer acquisition.
• Lead in the formulation and implementation of cross-border business development initiatives and deepening of relationships with partner sites.
• Drive internal communications and implementation of sales and marketing campaigns and initiatives to the IWH team.
• Maintain good relationships and collaborate with respective corridors stakeholders to enable international collaboration and growth within IWH.

To be successful you will need:

• The successful candidate has strong academic qualifications and over 8 years of work experience in Wealth Management with a proven track record of leading a team
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet overall team’s objectives
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (Singapore) Limited

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