Job Description

Unlock your potential in a role that keeps a product team aligned, organized, and moving forward. You will support day-to-day execution for an enterprise application by coordinating intake, documentation, ceremonies, and stakeholder communication. You will bring structure to delivery by tracking risks, dependencies, and milestones and escalating blockers when needed. You will help standardize routines and templates to improve consistency and team efficiency.

Job summary

As a Product Associate in an Agile product team, you support the Product Owner with day-to-day management of an enterprise application by coordinating work intake, documentation, and delivery tracking. You maintain product materials, track actions and dependencies, and help keep timelines on course across business and technology stakeholders. You support Agile execution and Jira administration by maintaining backlogs, ensuring stories are complete, and monitoring sprint progress. You capture decisions and follow-ups from recurring meetings and produce leadership-ready updates to keep stakeholders aligned.

Job responsibilities

• Serve as the operational coordinator for the product team
• Maintain product documentation and keep information current
• Track action items, deliverables, risks, and dependencies
• Monitor timelines and drive follow-ups on outstanding work
• Administer Jira backlogs by ensuring issues are properly documented, linked, and kept up to date
• Support Agile ceremonies, backlog grooming, sprint execution, and release planning routines
• Create and update Jira stories based on Product Owner guidance and team inputs
• Ensure stories include complete documentation and clear acceptance criteria before work begins
• Track sprint progress and highlight blockers, overdue items, and dependency risks
• Coordinate recurring product meetings and manage schedules and attendee communications
• Capture minutes, decisions, and action items and publish meeting notes and follow-ups

Required qualifications, capabilities, and skills:

• Bachelor’s degree or equivalent practical experience
• One year of experience supporting technology, product, project management, and/or business analysis teams
• Experience using Jira (or a comparable Agile work management tool) to manage backlogs, track work, and maintain issue quality
• Strong organizational skills and attention to detail, including managing multiple priorities and following through on deliverables
• Strong English written and verbal communication skills, including documenting work clearly and coordinating across stakeholders
• Proficiency with Microsoft Office, including Excel, PowerPoint, and Teams
• Ability to apply critical thinking to identify risks, dependencies, and blockers and drive timely follow-up

Preferred qualifications, capabilities, and skills:

• Experience working in an Agile/Scrum environment and supporting Agile ceremonies and execution routines
• Familiarity with Confluence or a similar documentation and knowledge management platform
• Basic understanding of the software development life cycle (SDLC)
• Experience supporting global and/or distributed teams across time zones

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.