Job Description

Wealth Management Administrator

Provide high-quality administrative and operational support to Wealth Planners in delivering excellent client outcomes. Work efficiently within established compliance and regulatory frameworks, ensuring processes are followed accurately and consistently. Act as a key point of contact between Wealth Planners, internal teams, and external providers to ensure a seamless client experience.

The role includes attending client meetings, managing follow-up actions, maintaining accurate records on internal systems, and processing new business.

Key Responsibilities

• Maintain accurate and compliant client documentation in line with company standards.
• Support Wealth Planners in submitting cases to paraplanning and related teams.
• Manage financial administration, including invoices, billing, work in progress, and commission tracking.
• Prepare service agreements and client documentation with precision.
• Demonstrate flexibility in supporting different stakeholders and business areas as needed.
• Coordinate the Wealth Planners workflow by liaising with central functions such as paraplanning, valuations, and business processing.
• Prepare and submit client due diligence (CDD) and account opening documentation, adhering to AML procedures.
• Arrange client meetings, prepare meeting packs, manage diaries, and complete post-meeting actions.
• Act as a first point of contact for clients, handling general queries professionally and escalating complex issues as appropriate.
• Manage incoming and outgoing correspondence, prepare LOAs, and ensure all client information is accurately recorded in systems.

Skills, Experience & Qualifications

• Previous Administration experience (essential)
• Understanding of the end-to-end wealth planning process (desirable)
• Familiarity with a broad range of financial planning and investment products (desirable)
• Working knowledge of regulatory and compliance requirements relevant to wealth planning and client onboarding (desirable)
• Ability to identify and escalate potential compliance concerns appropriately.
• Strong client service and communication skills.
• Excellent attention to detail and high level of accuracy.