Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country

• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

Citi is looking for a Senior Analyst, Wealth Client Segmentation Strategy at the Vice President level to shape and deliver client segmentation strategy for the Citigold and Citi Priority Client (CPC) segments within Citi's Wealth business. In this role, you will sit at the intersection of segmentation strategy, technology, operations, and client coverage — coordinating cross-functional initiatives across proposition, platform, product mix, and pricing to drive net new assets, client growth, and revenue. This is an opportunity to bring genuine subject matter expertise to a role with wide-reaching impact across a high-priority segment.

Responsibilities

• Drive client segmentation strategy for the Citigold and CPC segments, coordinating initiatives across proposition design, platform development, product mix, and pricing to deliver competitive and commercially sound client offerings.
• Own P&L accountability for the segment, with a focus on key performance indicators including net new assets, client growth, and revenue generation.
• Coordinate cross-functional delivery across technology, operations, and coverage teams to bring strategically aligned client solutions to market on time and within budget.
• Partner with global and regional product teams to develop and refine go-to-market approach and end-to-end delivery models for the Citigold and CPC segments.
• Collaborate with Finance to evaluate investment cases, and monitor revenue, expenditure, and benefits realization throughout the product and proposition lifecycle.
• Gather and synthesize client feedback, develop structured action plans to address key themes, and partner with cross-functional teams to implement improvements.
• Monitor competitive activity, emerging market trends, and new technologies to inform segmentation positioning and strategic recommendations.

Required Qualifications & Skills

• 6 to 10 years of experience in banking or financial services, with direct exposure to client segmentation, product management, business analysis, or related functions.
• Ability to analyze data, systems, and business requirements to support segmentation decisions and cross-functional delivery.
• Demonstrated capability to manage workloads independently, prioritize competing demands, and deliver high-quality outputs consistently to deadline.
• Developed communication and stakeholder engagement skills, with the ability to influence colleagues across functions and engage external counterparts where required.
• Sound commercial awareness, with the ability to connect segmentation and product decisions to P&L outcomes including net new assets, client growth, and revenue.
• Clear understanding of risk, compliance, and control obligations, with the judgment to escalate issues appropriately and uphold regulatory and policy standards.

Beneficial Skills & Qualifications

• Master's degree in a relevant discipline such as business, finance, or a related field.
• Experience working on multi-year product or business transformation programs.
• Familiarity with generative AI tools or emerging technologies in a financial services context.
• Prior exposure to wealth management products or client segments such as Citigold, Citi Priority, or equivalent high-net-worth offerings.

What We Offer

At Citi, you will work within a global network of professionals who are focused on delivering real impact for clients and the business. This role offers the scale, resources, and senior visibility to make your work matter — alongside genuine investment in your development and long-term career at one of the world's leading financial institutions.

• A hybrid working model with 3 days in the office and 2 days working remotely, giving you structure and flexibility.
• The opportunity to lead meaningful segmentation strategy work with direct influence on P&L outcomes and client growth across a global wealth segment.
• Exposure to multi-year transformation programs and the adoption of emerging technologies, including generative AI, within financial services.
• Access to learning and development resources that support your professional growth and career progression within Citi.
• Collaboration with senior stakeholders across product, technology, finance, and coverage teams at a global scale.
• Wellbeing support, financial benefits, and employee programs designed to support your work-life balance and long-term wellbeing.

Apply now to bring your client segmentation expertise to a senior role where your decisions will directly shape the growth and performance of Citi's Wealth business for clients around the world.

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Job Family Group:

Product Management and Development

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Job Family:

Market Segments and Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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