Job Description

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Waterpark Supervisor

Kalahari Resorts & Conventions is seeking a Waterpark Supervisor. In this role, you will be responsible for the safety of guests/associates in all pools, hot tubs, slides, attractions, and interactive features in the indoor and outdoor waterpark areas; applying life-saving skills and first aid to any guest who is in need.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure that all guests feel welcome and safe and are given responsive, friendly, and courteous service always.

This is an hourly wage role

Key Responsibilities 

• Assist Waterpark Manager with associates’ training and in-service training and demonstrate all rescue skills upon request
• Ensure lifeguards and EMT’s are performing to the standards set forth by Kalahari certifying agency and management team.
• Walk entire waterpark floor throughout shifts checking on safety concerns, guest satisfactions and lifeguard performances.
• Conduct morning and evening in-services, and ensure that all who participate complete the necessary documents
• Prepare all required paperwork, including forms, write-ups, reports and schedules in an organized and timely manner.
• Work with the waterpark maintenance team to ensure that all equipment is kept safe, clean and kept in excellent working condition through monitoring of daily

What We’re Looking For 

• Starguard Lifeguard Instructor certification in waterpark/special facilities required.
• Minimum 1 year experience in a supervisory role preferred
• A leadership style rooted in collaboration, respect, and service to others. 

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 
• 401(k) matching, paid time off, and holiday compensation 
• Health, dental, and vision coverage for full-time associates 
• Employee appreciation events, discounts, and perks at all resorts 
• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.