Job Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Waterpark Maintenance Manager

Kalahari Resorts & Conventions is seeking a Waterpark Maintenance Manager. This person is responsible for overseeing all waterpark maintenance operations, ensuring the safe and efficient operation of rides and attractions, and providing the leadership, training, and operational oversight necessary to achieve company objectives related to maintenance, safety, guest satisfaction, cleanliness, and cost management.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll join a talented, results-driven team focused on building strong customer relationships.

Key Responsibilities:

• Oversee daily waterpark maintenance operations, including ride inspections, repairs, and preventative maintenance.
• Ensure compliance with all safety, operational, and regulatory requirements.
• Lead, train, and develop the waterpark maintenance team.
• Maintain maintenance records, inspection logs, and required documentation.
• Manage staffing, scheduling, labor costs, and departmental resources.
• Monitor waterpark equipment and facilities to ensure a safe, clean, and guest-focused environment.
• Coordinate audits, inspections, and regulatory compliance activities.
• Manage inventory, supplies, and maintenance-related purchases.
• Ensure waterpark facilities are maintained to minimize operational disruptions and support an exceptional guest experience.

What We’re Looking For:

• 4+ years of experience in waterparks, theme parks, hospitality, facilities maintenance, construction, or a related field.
• Previous leadership experience managing maintenance teams preferred.
• Certified Pool Operator (CPO) certification required.
• Valid driver's license required.
• Strong knowledge of waterpark operations, ride maintenance, preventative maintenance, HVAC, plumbing, and facility systems.
• Understanding of safety regulations, inspections, and compliance requirements.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to work flexible schedules, including nights, weekends, holidays, and travel as needed.
• Ability to work in indoor and outdoor environments and lift up to 50 pounds.

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 
• 401(k) matching, paid time off, and holiday compensation 
• Health, dental, and vision coverage for full-time associates 
• Employee appreciation events, discounts, and perks at all resorts 
• Education assistance programs to help advance your career

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.