Job Description

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Waterpark Beverage Supervisor

Kalahari Resorts & Conventions is seeking a Waterpark Beverage Supervisor In this role, you will provide supervision, leadership and support to the Beverage department as well as assistance to the Waterpark Beverage Manager with monthly inventories, weekly orders, and scheduling needs for the team. Y ou’ll be responsible for overseeing the smooth operation of cabana services, ensuring guest satisfaction, and focusing on areas like guest service, cleanliness, revenue, and equipment maintenance.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.

Key Responsibilities 

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs for all beverage outlets within the Resort.
• Ensure that all food and beverage products are consistently prepared and served according to the venue’s recipes, portioning, and serving standards.
• Fill in where needed to ensure guest service standards and efficient operations are met daily.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following preventative maintenance programs
• Ensure that the bartenders/barbacks/cocktail servers are providing all orders on time and made with quality and consistency, according to specifications.
• Assist Beverage Manager to develop, coach, and train new staff and existing staff in all areas of managerial and professional development.

What We’re Looking For 

• State and Local laws may require a certificate of alcohol awareness/safety classes and food handling certifications
• A leadership style rooted in collaboration, respect, and service to others. 
• 3 years extensive experience in bar, restaurant, kitchen, hotel, resort management preferred.
• This position requires various work hours and days based on business needs. It regularly requires evening and weekend work.

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 
• 401(k) matching, paid time off, and holiday compensation 
• Health, dental, and vision coverage for full-time associates 
• Employee appreciation events, discounts, and perks at all resorts 
• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.