Job Description

Help Deliver the Kalahari Experience 

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity water, we’re also committed to bringing clean water to one million people in Africa. 

Waterpark Bag Check Attendant

Kalahari Resorts & Conventions is seeking a Waterpark Bag Check Attendant. I n this role, you will provide a genuine smile and friendly, responsive service to guests to help create a beyond expectation experience for guests coming and going from the indoor and outdoor waterpark. Bag Check associates will ensure guests are not bringing in prohibited items to any of the parks for the sake of safety; items include outside food and beverage, glass containers (including coffee mugs), and weapons.

As part of our team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Conduct swift, thorough inspections of guest bags, coolers, strollers, and personal items according to resort safety standards
• Identify and enforce rules regarding prohibited items, including glass, weapons, outside food and beverage, and unsealed or filled water bottles
• Confirm that each guest has a properly colored wristband for waterpark access
• Direct guests without valid wristbands to the waterpark front desk for assistance

What We’re Looking For

• Able to greet guests warmly and maintain a friendly, calm demeanor during busy periods
• Comfortable explaining bag‑check policies clearly and respectfully
• Capable of de‑escalating minor frustrations or misunderstandings
• Maintains awareness of surroundings and guest flow
• Ability to stand for extended periods and perform repetitive bag‑inspection motions

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 

• 401(k) matching, paid time off, and holiday compensation 

• Health, dental, and vision coverage for full-time associates 

• Employee appreciation events, discounts, and perks at all resorts 

• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.