Job Description

Posting number: 05597

Department: Water Resources

Job classification: Mgr Water Supply

Posting type: Open

Categories: Water Agency, Miscellaneous

Summary

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Water Supply Division Manager — Water Resources Department

Lead Critical Water Operations — Protect the Quality and Reliability of Greensboro’s Drinking Water

Make a lasting impact on public health and the future of Greensboro’s water supply. The City of Greensboro is seeking a qualified Water Supply Division Manager to lead the operations, maintenance, regulatory compliance, and staffing of its drinking water treatment system. In this leadership role, you’ll oversee critical water infrastructure, guide technical and operational strategies, and ensure the delivery of safe, reliable drinking water to the community.

About the Department:

The City of Greensboro’s Water Resources Department provides essential water, wastewater, and stormwater services that protect public health, support environmental stewardship, and sustain community growth. The Water Supply Division plays a vital role in treating and delivering safe drinking water through advanced treatment facilities, certified laboratories, reservoirs, and distribution infrastructure.

Compensation and Benefits:

Estimated Hiring Salary Range: $117,436.00 - $134,212.00 Full Salary Range: $102,001.00 - $182,528.00 Annually

Benefits:

The City of Greensboro offers an outstanding benefits package that supports your well-being.

Learn more Here

Work Schedule:

Monday- Friday, 8:00 am - 5:00 pm

Why You’ll Love Working With Us:

• Protect public health: Lead operations that support safe, high-quality drinking water for Greensboro and its residents.
• Oversee critical infrastructure: Manage a 54-million-gallon-per-day (MGD) treatment system, two treatment plants, certified laboratories, and supporting facilities.
• Shape long-term water strategy: Influence capital improvements, treatment approaches, and infrastructure investments.
• Lead regulatory excellence: Guide operations focused on meeting stringent environmental and drinking water standards.
• Build strategic partnerships: Collaborate with neighboring communities and regional partners to support water supply reliability.

About the Role

As the Water Supply Division Manager, you’ll direct the general operations, maintenance, regulatory compliance, and staffing of a 54 MGD surface water treatment system. This includes two drinking water treatment plants, two state-certified drinking water laboratories, distribution booster stations, and storage facilities. You’ll establish operational standards, provide technical direction, and guide division activities with the goal of maintaining full compliance with applicable regulatory permits and requirements.

Key responsibilities include:

• Directing the operations, maintenance, and staffing of the City’s drinking water treatment facilities and related infrastructure.
• Leading division activities to support compliance with the U.S. Environmental Protection Agency’s Safe Drinking Water Act (EPA-SDWA) requirements and all applicable regulatory permits.
• Managing three surface water reservoirs with a combined usable raw water storage capacity of approximately eight billion gallons.
• Serving as a liaison to neighboring cities that provide treated water to Greensboro through pipeline interconnections.
• Evaluating treatment strategies, regulatory standards, and engineering design drawings to recommend capital improvement projects.
• Establishing division policies, operating standards, and procedures while providing technical guidance to operational staff.
• Overseeing National Pollutant Discharge Elimination System (NPDES) point-source discharge permits for each treatment plant.
• Supporting reliable water supply operations through sound planning, infrastructure management, and regulatory oversight.

Bring Your Technical Expertise and Strategic Leadership to Water Resources:

This position is ideal for an experienced water treatment professional who can lead complex operations, guide technical decisions, and balance regulatory compliance with long-term infrastructure needs. Strong leadership, analytical, and communication skills are essential, along with the ability to coordinate staff, evaluate treatment and engineering strategies, and maintain productive relationships with regional water providers.

Your leadership will help safeguard drinking water quality, strengthen operational performance, and support the long-term reliability of Greensboro’s water supply.

Ready to Make an Impact?

Bring your water treatment expertise, strategic vision, and commitment to public service to the City of Greensboro. Lead the systems, people, and partnerships that help ensure a safe, dependable water supply for our community today and for generations to come.

Position Classification: Exempt under the Fair Labor Standards Act (FLSA); not subject to overtime provisions.

Qualifications

Minimum Qualifications:

• Bachelor's Degree
• "OR" an equivalency of an Associate's Degree and 10 years of water and/or sewer utility experience that includes experience with the operation, maintenance, laboratory monitoring, or capital project management of a drinking water treatment facility.
• "OR" an equivalency of a High School Diploma/GED and 12+ years of water and/or sewer utility experience that includes experience with the operation, maintenance, laboratory monitoring, or capital project management of a drinking water treatment facility.
• 7+ years of water and/or sewer utility experience that includes experience with the operation, maintenance, laboratory monitoring, or capital project management of a drinking water treatment facility.
• Valid Driver's License
• North Carolina Class 'A' Surface Water Facility Water Treatment Operator Certificate
• "or" NC Professional Engineer Certification
• Class A NC Surface Water Certification or NC Professional Engineer Licensure ("or" the ability to obtain within 24 months of hire date
• 1+ years of supervisory experience

Preferred Qualifications:

• Bachelor's Degree or higher in Engineering, Chemistry, Biology, Public or Business Administration, Earth, Physical or Environmental Science.
• 5+ years of utility capital and financial (budgeting) planning
• 5+ years of supervisory experience
• 5+ years of progressively responsible experience working at a drinking water treatment facility that treats surface water
• Demonstrated skills in providing guidance, maintaining continuity, and coordinating operations of multiple work groups
• North Carolina Physical Chemical Grade 1 Certification