Job Description

Help deliver one of Napier’s most essential services. As a Water Serviceperson Leading Hand, you’ll play a hands-on role in maintaining and improving the city’s drinking water network. Working alongside an experienced and supportive team, you’ll make sure our water systems are running safely, efficiently, and in line with environmental and regulatory standards.

This is a great opportunity to step up your leadership in the field. You’ll assist with day-to-day team supervision, share your technical know-how, and take pride in completing high-quality work that directly benefits our community. Every day brings variety - from repairs and maintenance to mentoring newer team members and finding smarter ways of working.

Te Āheinga - The Opportunity

• Support the Team Leader with coordinating daily work and mentoring junior staff.

• Carry out maintenance and repairs across Napier’s water supply network, ensuring high standards and timely results.

• Carry out new construction works to design specifications, including connections, water mains, meter and blackflow preventor installations.

• Help drive improvements by embracing new technology and smarter ways of working.

• Be part of a team that’s proud to keep Napier’s water clean, safe, and flowing — 24/7.

He kōrero mōhou - About You

• A relevant qualification in Water Reticulation, Utilities Maintenance, or equivalent experience in water network construction and maintenance.

• Strong leadership and communication skills — you’re confident guiding others and promoting safe, efficient work practices.

• Practical, hands-on experience with water supply systems, traffic management, and compliance requirements.

• A proactive, team-focused attitude, with a genuine sense of ownership and pride in your work.

Ngā painga mōhou - What we Offer

• 5 weeks' annual leave after 2 years service

• Discounted health insurance work scheme + Eye test subsidy

• Retailer discounts + study assistance

• Employee Assistance Program (OCP)

• Quarterly values awards + Birthday vouchers + Social club

• Free flu vaccinations (annual)

• Ka Awatea Cultural Wānanga + NCC Kapa Haka

• Te Reo Māori language classes

This is a permanent, full time role working 42.5 hours per week, Monday-Friday. You’ll be based in Napier.

The hourly rate for this role is between $34.71 - $36.19 plus KiwiSaver if eligible, with the final offer depending on your skills and experience.

We will be interviewing applications as we receive them and may close the role when we have found the right person.

Kia mōhio mai - Please note

Napier City Council is moving toward a joint regional water entity under the Local Water Done Well reform. This means future changes to how water services are governed and delivered are likely, including potential shifts in organisational structure, reporting lines, and regional collaboration. Applicants should be comfortable working in a dynamic environment and open to evolving responsibilities as part of a larger, regional approach to water management.

He kōrero mō Te Kaunihera o Ahuriri - About NCC

At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help!

Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training.

Before you join, you’ll need to complete pre-employment checks (including criminal background checks, with some roles requiring health screening and drug & alcohol testing). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most.

Please visit Napier City Council Careers website to see full job description

– Water Serviceperson Leading Hand