Job Description

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

• Application Opening Date June 9, 2026
• Application Filing Deadline Application filing will be open at least through June 30, 2026 at 11:59PM (PDT), and will close any time thereafter
• Recruitment ID PBT-0932-165070 / RTF0165069-01075665
• Location: 525 Golden Gate Avenue, San Francisco, CA

WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)

Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site here

Under direction of the Assistant General Manager for Water, the Water Resources Division Manager will be responsible for directing the development and implementation of water conservation, recycled water, purified water, and groundwater programs (collectively “alternative water supply”) to help meet future water supply needs for the SFPUC’s retail and wholesale customers. The Manager will be responsible for managing teams to 1) direct the development and implementation of alternative water supply programs and multiple water conservation and water supply projects; 2) direct long-term studies regarding alternative water supply and conservation/demand management; and 3) coordinate needs to help inform decision-makers and the public about program implementation. Communicating program development, particularly on new water supply projects and water supply demands, will be an important function of this position.

Essential Duties

Planning

• Identify clear objectives and program goals for the Water Resources Division
• Direct long-term alternative water supply planning and water supply demand studies
• Coordinate with internal and external stakeholders to align planning needs and project needs for implementation
• Work closely with other utilities, regulators and professionals on development of new water conservation and alternative water supply projects

Supervisory and Program Management

• Plan, monitor, evaluate, and supervise the operation of the Water Resources Division; advise and consult with section managers; meet with appropriate staff to identify and resolve problems or conflicts; make or recommend final decisions regarding policy, operations, and administrative procedures.
• Have knowledge of Federal, State, and local rules and regulations pertaining to Water Resources
• Have knowledge of principles and practices of management, administration, budgeting, training and personnel management
• Lead a Division of 25+ diverse professionals to achieve Water Resources Division and SFPUC program objectives
• Manage the development of capital budgets and projections related to program objectives
• Supervise the tracking and reporting on Water Resources Division projects, individually and collectively
• Direct the allocation of resources to achieve timely outcomes, within budget and adjust plans to meet emerging or changing program needs while continuing to address established priorities

Effective Communications

• Serve as the agency representative in local, regional, and statewide efforts relating to Water Resources Division and SFPUC program priorities
• Coordinate thoughtful outreach plans to engage with a diverse array of internal and external stakeholders
• Deliver presentations to diverse audiences, representing Water Resources Division program and SFPUC-wide interests
• Negotiate complex multi-party agreements

Requirements

• Demonstrated experience in executing all phases of capital project planning and development, from concept to implementation
• Ability to identify and resolve problems or conflicts; make or recommend decisions regarding project planning and strategic priorities
• Decision-making skills to adapt to changing needs during project planning in a dynamic environment
• Experience with long-range water supply planning
• Ability to manage large capital budgets on a project and program level
• Strong communications skills; experience in collating and synthesizing complex project information for diverse audiences
• Strong interpersonal and relationship-building skills, demonstrated through experience working with multiple stakeholders in a utility setting
• Knowledge of and involvement with regulatory developments and trends at the state and federal level (internationally, a plus), new technologies and current trends in water resources management disciplines
• Experience representing a utility or similar organization at public meetings, industry conferences, and other venues
• Experience leading public outreach and engagement efforts

Qualifications

Minimum Qualifications: Minimum qualifications reflect the lowest level of acceptable education and/or experience required of an individual such that the individual reasonably could be expected to satisfactorily perform the duties of the position. Candidates must meet all the requirements established by the MQs to be considered for the position.

1. Possession of a baccalaureate degree or higher from an accredited college or university; AND
2. At least eight (8) years of professional experience in water supply planning and/or strategic planning; and project management; of which three (3) years must include experience supervising/leading teams of professionals.

Education Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.

Note: One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.)

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Experience successfully managing complex capital projects and water supply planning efforts;
• Ability to work independently or in a collaborative effort with others effectively and efficiently;
• Excellent interpersonal communication, presentation and writing skills; and
• Experience managing cross-functional teams to implement projects and/or programs.

Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. For more information on how to verify your experience or education please click here

Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.

Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.

Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.

Verification of qualifying education is a copy of your transcript or diploma. For more information, please click here

Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Additional Information

Compensation and Benefits: The normal annual salary range is between $169,858 and $216,710. Appointment above the maximum of the normal range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills. A special approval process is necessary for appointment above the normal salary range.

In addition, the City and County of San Francisco (City) offers comprehensive benefit programs which include:

• Medical, Vision, Dental, and Life insurance

• Long-term disability plan; Flexible Spending Accounts

• Pension Plan; Retiree Healthcare; Deferred Compensation Program

• Paid Management Training Program; Wellness Program

• Paid Vacation, Holidays, Sick Leave; Management Leave

Learn more about the City’s Management Benefits

Selection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): (Weight: Qualifying) Candidates will be required to complete a MQSQ as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Behavioral Consistency Questionnaire (BCQ) Evaluation (Weight:100%): Applicants who meet the minimum qualifications will be sent a Behavioral Consistency Questionnaire (BCQ) Examination via electronic mail after the closing of this filing period. The BCQ Exam is designed to measure the knowledge, skills and/or abilities in job-related areas required for the position. Applicants will be given a deadline to return the BCQ Exam. Those who do not respond by the established deadline will not be eligible to continue in the examination process and will not be added to eligibility list resulting from this process. All applicants’ responses to the BCQ Exam are subject to verification. The BCQ Exam component may include but not be limited to:

• Decision-making skills to adapt to changing needs during project planning in a dynamic environment.
• Strong communications skills; experience in collating and synthesizing complex project information for diverse audiences.
• Strong interpersonal and relationship-building skills, demonstrated through experience working with multiple stakeholders in a utility setting.
• Have knowledge of principles and practices of management, administration, budgeting, training and personnel management.

A passing score must be achieved on the BCQ Exam in order to continue in the selection process and be placed on the eligible list. Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List. The hiring department may administer additional position-specific selection procedures prior to making final hiring decisions.

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at here

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply: Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “Apply Now” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, @careers.sf.gov and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst, Laurie Gee via email at LGee@sfwater.org

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.