Job Description

Water Quality Sampling Officer (Tankering)

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water!

We have an exciting opportunity for Water Quality Sampling Officers to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

• Starting salary £27,052, increasing up to £33,341 once competent (plus a 20% shift allowance).
• A Company van.
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).
• Attractive pension scheme currently up to 12% company contribution.
• Development opportunities in line with the Water Quality Sampling Officer progression plan.
• 25 days annual leave plus bank holidays – plus 2 extra wellness days!
• Life assurance cover of 4 times pensionable salary.
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme.
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location – Regional - You will be required to travel across Yorkshire as required, plus daily travel to a central laboratory in Ossett.

Work pattern - These are permanent opportunities working an average of 37 hours per week on a rolling rota - 4 days on, 4 days off, 4 nights on, 4 days off.

Please note that initial training and induction will be Monday to Friday, 8am – 4pm for approximately 8-10 weeks. Once fully trained, you will move onto the 4 on, 4 off pattern.

What we do!

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators.

You will ensure that Yorkshire Water complies with Water Quality sampling regulations and always maintains 100% compliance. This is done by carrying out Sampling of alternative supplies in line with documented sampling procedures to enable the effective operation of the Water Distribution network.

Where you fit in!

As our Water Quality Sampling Officer (Tankering) you will;

• Carry out sampling following the deployment of tankers to assure water quality. This involves collecting a range of different water quality samples from tankers, customers and YW assets in strict adherence to sampling procedures, for dispatch and analysis at a central lab.
• Comply with all the requirements of the WQ Sampling procedures, QMS and ISO17025 accreditation.
• Carry out on-site tests including chlorine measurement and participate in proficiency testing and daily AQCs as stipulated.
• Demonstrate ongoing competence through audit and CPD.
• Use corporate systems to record activities and accurate sample records.
• Identify and report anything that may compromise water quality.
• Report and mitigate Health & Safety and/or security issues.
• Comply with company lone working and point of work risk assessment policy.
• Operate and interrogate corporate systems, such as Advantex, RTS, Odyssey and Lab Systems as required.
• Maintain all allocated Company assets including toughbooks, mobile phone, access keys and sampling equipment in accordance with company policy.
• Maintain company vehicle to a high standard and adheres to legal driving requirements and company expectations.
• Complete site checks for restoration options.
• Handle hazardous substances safely as part of daily role.
• Strict adherence to H&S requirements including lone worker, PoWRA, NRSWA, PPE.

What skills & qualifications you will need:

• Develops and maintains effective internal relationships, has a good teamwork focus and customer relations.
• Basic IT skills in Office and email packages with willingness to learn.
• Experience of delivering excellent customer service and resolution of customer contacts.
• Used to working under pressure with stretching targets.
• Works flexibly and is comfortable in a reactive, responsive role.
• To understand potable water quality procedures.
• Able to demonstrate strict adherence to procedure.
• Experience of working in a highly procedural and regulated environment.
• Holds full valid driving licence and understands the challenges of occupational driving.
• Is self-motivated and able to manage workload independently.
• Has a good sense of smell and taste for on-site testing.
• Has a basic understanding of water treatment operations and distribution systems.
• Clearly demonstrates the Yorkshire Water values and behaviours.

You will also benefit from having:

• Previous experience gained within the water or wastewater sectors or within the broader utilities, process, or manufacturing industry sectors.
• NRSWA Training – Expereience of working in the highway.
• Proficient knowledge of corporate systems.
• Previous experience of working in a quality or sampling role.
• An understanding of Water Quality Regulations.

Do we sound like your cup of tea?

If you’ve got experience in sampling and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Closing Date – 5th November 2026.

Interview process – 1st stage telephone interview / 2nd stage face to face interview.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

No agencies please.