Job Description

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

The Water Operator performs routine functions associated with the daily operations of a water production and distribution system. Duties include daily checks of wells, pumps, lift stations, manholes, booster pump stations and reservoirs. Conducts, administers, and supervises all company work related efforts and activities within the rules, regulations and responsibilities of the most current company safety policy and OHSA regulation. The Operator will respond to main line breaks, service breaks, fire hydrant problems and other emergencies as deemed necessary by his/her Supervisor. The Operator will also assist customers with concerns of quality and delivery. This position also provides technical and/or physical assistance to other operations personnel, contractors and developers and any other duties assigned. Also performs or assists in the performance of routine maintenance and emergency repairs to all facets of the system. Additionally, the operator will be responsible for accurate record keeping in all matters pertaining to the daily operations of the system.

Accountabilities

• Daily inspection of all well sites, reservoirs, and booster stations, noting well motor run times, pump rates and operation, general condition of sites and appurtenances.
• Inspection of possible leaks. Repairs, when possible, to service lines, water mains and hydrants. completes utility locates. Arrangement for repairs by contractors. Assistance to contractors in completion of repairs.
• Assists in light maintenance and lubrication of excavating and construction equipment. Cleans and fuels company vehicles as needed.
• Assist customers with troubles related to water supply, volume, pressure or quality. Arrange for, or complete sampling if deemed necessary, to assure customer satisfaction and confidence.
• Perform routine maintenance and/or repairs at sites. Filter changes, adjustments and repairs to chlorine generators and feed pumps. Maintenance of motor and pump oiling equipment, addition of oil to oilers. Regular scheduled maintenance to electric motors.
• General maintenance to all well sites, including, but not limited to removal of debris, weeds and pallets. Maintenance of surrounding area, comprised of a ten foot perimeter at all sites.
• Work requires the ability to keep accurate daily records at well sites and reservoir sites.
• Ability to complete repairs and tasks in a timely fashion
• Work is widely varied, involving analyzing and evaluating many complex and significant variables. Company-wide policies, procedures, or precedents may be developed and/or recommended.
• Ability to work closely with fellow workers. Ability to follow instructions in performance of regular maintenance to all portions of system.
• Work requires specialized knowledge of wells, pumps, motors, chlorine systems. Knowledge of plumbing principles and ability to complete repairs to system, or make decisions regarding their repairs. Work requires high degree of knowledge of plumbing materials and methods as related to utility improvements. Appropriate certification is required.

Education and Experience

• Experience in plumbing, water treatment and/or water distribution preferred.
• Valid Arkansas Driver’s License Class D or a CDL is preferred. Arkansas Department of Health Water Operator License (Grade II Treatment or Grade II Distribution) or ability to obtain within 12 months of hire. Certification must be kept current throughout employment.
• Work requires the ability to read and understand reports, maps and drawings.
• Work requires the ability to perform general math calculations such as addition, subtraction, multiplication and division, as well as knowledge of common water calculations and their applications.

What We Offer

As a valued member of our team, you will enjoy competitive pay that reflects your skills and experience. You will also have access to a comprehensive benefits package that includes:

• Medical, Dental, and Vision coverage & a 401K plan with a 5% match, effective day one
• Annual bonus and merit increase eligibility
• Life insurance and short-term & long-term disability
• Employee Stock Purchase Program
• Free Employee Assistance Program & Headspace account
• 3 weeks of vacation, paid sick days, 12 paid company holidays, & 3 paid volunteer days
• Tuition reimbursement, professional development opportunities, & reimbursement for certification costs
• Reward & recognition programs, service awards, a great company culture, and a collaborative & flexible work environment

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

• Customer Centric
• Integrity
• Entrepreneurial
• Teamwork
• Owner mindset
• Outcome focused
• Continuous learning

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.