
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
We’re recruiting for a Water Operational Control Centre Lead (Water OCC) to join the Network Control leadership team, where you’ll provide a world-class control centre service that adds value, reduces risk and supports successful customer and performance outcomes.
As an integral part of the team, you’ll ensure Severn Trent has a trusted and consistent 24/7 service for incident and event management. This will include alarm management across our water network, boosters, reservoirs and treatment works.
Along the way, you’ll develop and grow the Water OCC service offering in terms of capability, performance and outcomes. Your leadership expertise will ensure you deliver supply interruption and water quality excellence, and continuous improvement opportunities that support your teams in the field.
Your other key accountabilities will include:
We’re looking for our Water OCC Lead to have extensive experience leading successful teams, with a proven history of building a continuous development culture. This experience will have ideally been gained whilst managing water treatment and network assets.
To be successful, it’s expected that you’ll have highly developed analysis and problem-solving skills, complemented with the ability to influence and communicate with stakeholders at a senior level. You’ll be adept at forging strong relationships quickly, setting bold and ambitious targets and holding your teams to account for delivery.
Due to the nature of this role, you’ll need experience of managing incidents, with a calm and confident approach to working in a reactive, fast paced environment. You’ll be able to make decisions under pressure and will be able to clearly manage conflicting priorities in rapidly changing situations.
Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.
If your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.
Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.

Water is wonderful. Without it we’d be lost. With it, everything’s possible. For every toothbrush, for every loo flushed. For the hot showers, the cool drinks, the cups of tea. But it’s not just at the heart of our homes. It’s at the heart of everything; our schools, our businesses, our hospitals. Saving lives, helping communities thrive.
We’re Severn Trent, a diverse and amazing group of people who want to keep it that way. We bring you clean water and we take it away safely too. But it’s not just what we do. It’s how we do it: not just talking, but going over and above. Stepping up and rolling our sleeves up.
It’s because we care. Not only about our water but our corner of the country. And we care for our amazing people who make all this possible. Don’t just take our word for it; we’re a Glassdoor Top 50 Company – one of the best employers in the UK right now.
At Severn Trent, we do more, because we care.