Dŵr Cymru Welsh Water

Water Efficiency Advisor

Dŵr Cymru Welsh Water  •  £26k - £29k/yr  •  Carmarthen, GB (Onsite)  •  2 days ago
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Job Description

Job Requisition Number 9212 Work Type Permanent Job Function Operational Salary Range £26,200-£28,883 Base Ty Tywi Closing Date Sunday 11th October 2026 at 23:59

What you’ll be responsible for

  • You will deliver our Water Efficiency Programme of offerings, this includes but is not limited to Water
  • Efficiency Home Visits; Water Efficiency visits at Schools and other educational / public buildings
  • Stakeholder engagement / education on Water Efficiency
  • Represent Welsh Water in the community (ad-hoc), to promote Water Efficiency as well as other Welsh
  • Water support schemes.
  • Reporting on your delivery outputs through SAP.
  • Install basic water efficiency products within customer properties (hose guns, shower heads).
  • Develop new ways of educating and engaging our customer base around Water Efficiency.
  • Support where required our Private Leakage workstream and/or Cartref programme.
  • Support the Customer Field Operations, to engage and support with industry wide collaboration works
  • including OFWAT Innovation competitions.
  • Undertaking any other duties as required to meet the needs of the business.

About you

  • A proven track record in providing excellent customer service
  • Enthusiastic about putting our customers first every day
  • Enthusiastic, self-motivated, have an eye for detail, and be able to demonstrate excellent organisational skills
  • The ability to work to defined deadlines and prioritise workload in order to meet those deadlines
  • Environmental awareness, particularly around our Water Resource challenges, and Water Efficiency drivers

Good to know

  • Company van provided
  • Interviews to be held week commencing 5th October 2026
  • Working hours will be 8am-4pm.
  • The role will cover Swansea and all of West Wales
  • If you would like further information on this role, please contact scott.hood3@dwrcymru.com

Benefits

Who we are

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.

Dŵr Cymru Welsh Water

About Dŵr Cymru Welsh Water

Bath-times, half-times, party-times, meeting-times, and cooking-times. Our water brings Wales to life! It helps 3 million people stay healthy and clean every day. It keeps businesses running smoothly and life flowing along.

At Welsh Water, we put every penny, every ounce of energy, and a lot of love into bringing Wales to life, by putting clean water into homes and businesses, and taking wastewater safely away.

We’re the engineers and scientists, rangers and customer advisors that keep the taps flowing and keep our customers happy. And we’re thousands of other incredibly diverse roles with National responsibility. All working to the highest standards of satisfaction. In a business where safety and care for every colleague is never compromised.

We’re in every community. And for every community. We’re Welsh Water. The people with the passion to bring futures to life in a business that brings Wales to life!

Privacy Policy: https://www.dwrcymru.com/privacy

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
Cardiff, GB
Year Founded
1989
Website
dwrcymru.com
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