About the role:
Support the planning, forecasting, and stock management of Watches & Fine Jewelry (WFJ) in Thailand by ensuring smooth merchandising operations and effective coordination with Retail, Business Development, and Regional teams, contributing to business performance and stock efficiency.
What impact you can create at CHANEL :
1. WFJ Business Performance
Monitor and analyze product performance and sales trends
Support preparation of weekly and monthly business reports
Track product launches and coordinate with cross-functions to ensure smooth execution
2. Product Assortment, Forecast & Stock Management
Support product assortment planning and monthly sales forecasts aligned with regional guidelines
Monitor stock level and highlight risks and opportunities (e.g. slow-moving, shortages)
Track key stock KPIs (forecast accuracy, stock coverage, sell-through)
Coordinate with Sales Administration and boutiques on order placement and tracking
Follow up on product and selling tools delivery to ensure timely availability
3. High-End Business Support
Support coordination with regional and local teams on high-end product needs
Assist in tracking stock movements, transfers, and requests
Follow up with after-sales service team on product quality issues
4. Partnership with Retail Team
Provide product analysis and insights to support retail decisions
Collect qualitative feedback from boutiques on product performance and client demand
Highlight merchandising gaps and support follow-up actions
5. Partnership with Finance Team
Support budget preparation and sales projection exercises
Contribute to business reporting and performance tracking tools
You are energised by :
Contributing to a collaborative team environment while supporting planning, forecasting, and stock management operations of WFJ business with accuracy and efficiency.
Learning and developing your expertise in product planning processes and practice.
Participating in process improvements and building exposure to systems, tools, and cross-market ways of working.
What you will bring :
2–3 years of experience in retail merchandising, sales analysis, or inventory management.
Proficient in Excel and business analysis tools (pivot tables, charts, reporting).
Strong written and spoken communication skills in English and Thai.
Strong organizational skills and ability to multitask.
Comfortable working in a cross-functional environment.
Proactive and solutions-oriented.
*Comfortable to start with a 6-month contract first.
What CHANEL can offer you :
Opportunity to gain hands-on experience within a global luxury brand
A collaborative and inclusive culture where you can learn from experienced team members and contribute to continuous improvement
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
