REEDS Jewelers

Watch Repair Technician

REEDS Jewelers  •  Wilmington, NC (Onsite)  •  3 hours ago
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Job Description


This entry-level role offloads immediate, high-volume routine tasks, such as Tag Heuer Basic Service, Tag Overhaul and MRE’s, from senior watchmakers while establishing a structured pathway to become a fully certified Watchmaker. Under direct mentorship, the technician will master basic horological skills, scale service throughput, and build a long-term technical career within the company.

Key Responsibilities

  • Routine Servicing: Perform immediate, low-complexity tasks including battery replacements, quartz diagnostics, and gasket renewals.
  • Exterior Work: Handle bracelet sizing, strap replacements, spring bar fixes, and ultrasonic case cleaning.
  • Quality Assurance: Execute water-resistance pressure tests and monitor multi-position timekeeping accuracy for completed repairs.
  • Logistics & Support: Manage incoming short jobs, clean and organize bench workstations, and order and catalog incoming spare parts.
  • Apprenticeship Training: Participate actively in hands-on mentorship modules covering mechanical movements, hairspring manipulation, and micromechanics.

Qualifications

  • Experience: No prior watchmaking experience required; background in fine mechanics, jewelry making, or detailed assembly is a plus.
  • Skills: Exceptional manual dexterity, steady hands, and comfort working under a loupe or microscope for extended periods.
  • Traits: Intense focus, patience, strong organizational skills, and a passionate desire to learn the trade of horology.
  • Education: High School Diploma or equivalent.

If you're a highly skilled artisan, we want you to join our team and support our well rounded customer experience by sharing your expertise with onsite skills.

We look forward to seeing your application!

Requirements

Qualifications

  • Experience: No prior watchmaking experience required; background in fine mechanics, jewelry making, or detailed assembly is a plus.
  • Skills: Exceptional manual dexterity, steady hands, and comfort working under a loupe or microscope for extended periods.
  • Traits: Intense focus, patience, strong organizational skills, and a passionate desire to learn the trade of horology.
  • Education: High School Diploma or equivalent.

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

REEDS Jewelers

About REEDS Jewelers

Founded in 1946 by Bill and Roberta Zimmer in Wilmington NC, REEDS Jewelers is a true American success story. Reeds Jewelers is the largest family-owned retail jewelry chain in North America. REEDS Jewelers sells diamonds, watches, and a large selection of fine jewelry from top designers in over 65 retail stores across 13 states as well as online at www.REEDS.com.

Industry
Fashion & Apparel
Company Size
501-1,000 employees
Headquarters
Wilmington, North Carolina
Year Founded
1946
Website
reeds.com
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