Norwegian Refugee Council

WASH Specialist Syria Damascus

Norwegian Refugee Council  •  Damascus, SY (Onsite)  •  18 days ago
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Job Description

What we are looking for

NRC Syria looking for a WASH Specialist to join the mission. The role holder will provide technical oversight and strategic direction to Country and Area Offices to further the development of the WASH Core Competency (CC). They will ensure quality implementation for all WASH interventions, improve Governance and climate proofing of WASH systems, ensure coordinated approach with local and international WASH stakeholders, develop/refresh NRC WASH country strategy, capacity-build staff through mentoring and training to increase the technical capacity of the staff and develop donor strategy to further grow the program. Additionally, they will have strong implementation oversight experience as well as an enthusiastic and proactive approach to ensuring quality and relevance of a large WASH program portfolio.

What you will do

The role will have some of the following main specific responsibilities:

  • Responsible for technical innovative development and quality of WASH in the country, holistic programming (with other CCs) and ensuring harmonisation and consistency across WASH projects in line with NRC Programme Policy.

  • Lead the process of establishing proposals, budgets, modifications, project reviews, and reporting, ensure high technical quality and provide strategic guidance on programme design.

  • Take the lead on establishing and following quality project deliverables to ensure high technical outputs including but not limited to review of technical and safety assessments, bill of quantities, participation in tender processes and review of outputs.

  • Provide strategic leadership on the development of programming that includes durable solutions, adequate governance and climate resilience of WASH system for people affected by displacement where appropriate.

  • Support programmatic M&E and indicator tracking (especially using the NRC ‘GORS’ M&E platform), WASH data and means of verification reviews, and follow-up in conjunction with project teams and the M&E (Monitoring and Evaluation) department.

  • Ensure budgets, work plans and spending plans in line with donor budgets are developed and maintained by supporting Project Coordinators, Managers and Area Managers

  • Develop and lead on conducting technical and safety assessments, needs assessments (in collaboration with Area Program teams, Protection team and M&E team), baseline, mid-and end-evaluations.

  • Represent NRC within the WASH sector, to relevant donors, government ministries and in relevant humanitarian coordination meetings in the country.

  • Actively promote and operationalize synergies between WASH and other NRC programmes to move toward integrated programming focussing on Shelter and Education.

  • Provide support and input to the recruitment processes for all WASH staff in the country.

  • Accountable for organisational learning from programme implementation, for sharing of best practices and for capacity building.

  • Keep an overview of the activity implementation and undertake field support visits post initiation of projects to evaluate needs: support areas and teams including raising red flags where needed.

  • Develop and lead quality improvement plans, using technical quality control check list, quality benchmarks and Complaint and Feedback Mechanism (CFM) outcomes, and ensure continuous improvement.

  • Ensure NRC’s Safe and Inclusive Programming (SIP) and digital solutions are incorporated into WASH programming.

Please download the complete Job Description here to learn more about the position.

What you will bring

  • Minimum 5 years of experience within a humanitarian/recovery context.

  • Candidates with an advanced degree preferred; significant experience in the field of WASH considered in lieu.
  • Experience working in complex and volatile contexts
  • Minimum 5 years of experience in WASH including 2 years at senior level ( as Specialist/Technical Adviser or Project Manager).
  • Knowledge of the Syrian context and other middle east countries is a plus.
  • Experience in team capacity building
  • Advanced computer skills, especially in Word, Excel, PowerPoint and Outlook.
  • Experience with leading coordinating activities within humanitarian clusters/sectors coordination platforms.
  • Understanding of SPHERE and other core humanitarian standards is required.
  • Experience in Water Governance and water cost recovery models
  • Experience in Linking Climate Adaptation to WASH (including CCA smart solutions).
  • Fluency in English, both written and verbal.
  • Knowledge of Arabic is a plus.

What we offer:

  • Duty station: Damascus, Syria.

  • Contract: 12 months

  • Travel: 40% within areas of operation.

  • Salary/benefits: Grade 9 on NRC’s national or international salary scale.

  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.

  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

  • Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.

  • For internal candidates please use your official email address when applying.

  • Complete all the system-required fields for experience, employment history and education.

  • Submit your application and CV in English, taking care to attach your latest CV.

  • We receive many applications for each vacant position and so only shortlisted candidates will be contacted.

  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.

  • If you have any questions about this role, please email mero.recruitment@nrc.nowith the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts.

  • join a work culture that empowers every employee to share ideas and take responsibility.

  • be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC's operations in Syria here.


The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

Norwegian Refugee Council

About Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 40 countries. We specialise in six areas: food security, education, shelter, legal assistance, protection from violence, and water, sanitation and hygiene.

We stand up for people forced to flee. NRC is a determined advocate for displaced people. We promote and defend displaced people's rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.

We work with partners across the world through NORCAP, our global provider of humanitarian, development and peacebuilding expertise. NORCAP collaborates with local, national and international partners on finding sustainable solutions to meet the needs of people at risk.

Around 15,000 humanitarians work with the NRC. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves forced to flee their homes.

NRC assisted almost 9.1 million people worldwide in 2024, and with your support, we can help even more.

In order to meet the needs of more than 120 million displaced people worldwide, we need to unite forces across sectors and work together as one team. Through mutual partnerships we are dedicated to finding unique solutions for people who have been forced to flee, helping them build a sustainable future for themselves and their communities.

To find out how you can support our work, please visit nrc.no/corporate or send an e-mail to corporate@nrc.no.

Industry
Nonprofit & NGOs
Company Size
5,001-10,000 employees
Headquarters
Oslo, NO
Year Founded
1946
Website
nrc.no
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