Finning

Warranty Technician

Finning  •  $10k/yr  •  Surrey, CA (Onsite)  •  3 hours ago
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Job Description

Company:

Finning Canada

Number of Openings:

2

Worker Type:

PermanentLocation: Alberta or BC
Schedule: Monday to Friday, 7:00 AM to 3:00 PM (40 hours per week)
Salary: $75,000- $102,700 + bonus, benefits from day 1

Join Our Team

We are seeking a detail-oriented Warranty Coordinator to support our service operations by reviewing repair documentation, auditing work order charges, and managing warranty claims with equipment manufacturers and suppliers. This role is ideal for someone who enjoys problem-solving, working with technical information, and ensuring accuracy in a fast-paced environment.

What You'll Do

  • Review equipment warranty coverage and determine claim eligibility
  • Audit service work orders and repair documentation for warranty compliance
  • Prepare, submit, and track warranty and goodwill claims with manufacturers and suppliers
  • Investigate warranty registration discrepancies and coordinate resolution
  • Act as a liaison between service teams, suppliers, and manufacturers regarding warranty-related matters
  • Provide guidance and support to branch personnel on warranty processes and claim requirements
  • Assist with the implementation of new warranty procedures and best practices
  • Ensure qualifying repair costs are charged to the appropriate warranty or policy accounts
  • Return non-qualifying charges for correction when required

What We're Looking For

  • Experience in warranty administration, service operations, equipment maintenance, or a related field
  • Understanding of technical failure analysis and repair documentation
  • Strong attention to detail and ability to audit records accurately
  • Excellent organizational and time management skills
  • Strong verbal and written communication skills
  • Proven ability to manage high workloads and competing priorities
  • Solid problem-solving and analytical abilities
  • Proficiency with Microsoft Office applications

Preferred Qualifications

  • Experience working with heavy equipment, construction equipment, mining equipment, or related industries
  • Knowledge of warranty claim processes and manufacturer warranty programs
  • Familiarity with service department operations and work order management systems
  • Mechanical aptitude and equipment product knowledge

Why Join Us?

  • Monday to Friday schedule with consistent daytime hours
  • Collaborative team environment
  • Opportunity to work closely with service, parts, and manufacturer partners
  • Career development and growth opportunities

If you are organized, analytical, and enjoy ensuring accuracy while supporting operational excellence, we'd love to hear from you. Apply today!

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

Finning

About Finning

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.

With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.

Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.

Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation.

Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle.

Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.

Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
, CA
Year Founded
1933
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