Job Description

The Stellantis Customer Experience Organization is currently seeking a Warranty & Reliability Specialist to join our Quality team at the Stellantis Quality Engineering Center in Auburn hills, Michigan. The Warranty & Reliability Specialist is responsible for leading and facilitating quality teams in the identification of failures through analysis, ensuring timely implementation of corrective actions, and supporting warranty recovery activities.

The Warranty & Reliability Specialist expert must be a creative problem solver, proactive and steadfast in the identification and resolution of vehicle quality. The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills. The candidate must be high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity.

The specific qualifications for are:

• Identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects
• Manage all part return material activities for the Chassis and HVAC area to ensure returned material is utilized to assist with Corporate Quality initiatives
• Review supplier testing procedures to ensure evaluation of material is accurate
• Utilize corporate data reporting systems to capture quality spills and to ensure clean points are in place
• Plan, prioritize, set goals and manage multiple projects in a technical and business environment
• Strong communication skills to support meetings at all levels of the company, including senior leadership
• Establish partnerships both internally and externally and to influence without direct authority
• Commitment and dedication in delivering a premier product to the consumer
• Represent the "Voice of the Customer" to the platform teams
• Contribute or drive team success by clarifying expectation and minimizing political hurdles
• Demonstrate unwavering commitment to delivering results and champion achievements
• Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
• Strong interpersonal skills with ability to work in a team environment
• Managed day-to-day activities of assigned UAW personnel
• Must possess strong communication & presentation skills
• Self-motivated and willing to challenge teams on all aspects of quality

Qualifications

Basic Qualifications:

• Bachelors of Science in Engineering or a related technical degree in combination with relevant experience (Business or dual degree is acceptable I.E.: Major in BA with a minor in Automotive / Technology or Engineering Technology)
• Minimum 5 years of experience in automotive (quality/service/engineering)
• Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
• Self-directed and team oriented with demonstrated planning/problem solving skills
• Experience and working knowledge of computer systems and software required
• Proficiency in the Microsoft Office suite
• Experience within a union environmen

Preferred Qualifications:

• High Power Point presentation skills
• Experience within a union environment
• Working knowledge of STLA data systems
• Must have good technical and analytical problem solving skills
• Knowledge of data analytics tools (Quantic/Palantir)
• Green Belt/Black Belt certification

Stellantis

At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.

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