Job Description

The Stellantis Customer Experience Organization is currently seeking a Warranty & Reliability Specialist to join our Quality team at the Stellantis Quality Engineering Center in Auburn hills, Michigan. The Warranty & Reliability Specialist is responsible for leading and facilitating quality teams in the identification of failures through analysis, ensuring timely implementation of corrective actions, and supporting warranty recovery activities.

The Warranty & Reliability Specialist expert must be a creative problem solver, proactive and steadfast in the identification and resolution of vehicle quality. The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills. The candidate must be high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity.

The specific qualifications for are:

• Identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects
• Manage all part return material activities for the Chassis and HVAC area to ensure returned material is utilized to assist with Corporate Quality initiatives
• Review supplier testing procedures to ensure evaluation of material is accurate
• Utilize corporate data reporting systems to capture quality spills and to ensure clean points are in place
• Plan, prioritize, set goals and manage multiple projects in a technical and business environment
• Strong communication skills to support meetings at all levels of the company, including senior leadership
• Establish partnerships both internally and externally and to influence without direct authority
• Commitment and dedication in delivering a premier product to the consumer
• Represent the "Voice of the Customer" to the platform teams
• Contribute or drive team success by clarifying expectation and minimizing political hurdles
• Demonstrate unwavering commitment to delivering results and champion achievements
• Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
• Strong interpersonal skills with ability to work in a team environment
• Managed day-to-day activities of assigned UAW personnel
• Must possess strong communication & presentation skills
• Self-motivated and willing to challenge teams on all aspects of quality

Qualifications

Basic Qualifications:

• Bachelors of Science in Engineering or a related technical degree (Business Technical or dual degree is acceptable I.E.: Major in BA with a minor in Automotive / Technology or Engineering Technology)
• Minimum 5 years of experience in automotive (quality/service/engineering)
• Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
• Self-directed and team oriented with demonstrated planning/problem solving skills
• Experience and working knowledge of computer systems and software required
• Proficiency in the Microsoft Office suite
• Experience within a union environmen

Preferred Qualifications:

• High Power Point presentation skills
• Experience within a union environment
• Working knowledge of STLA data systems
• Must have good technical and analytical problem solving skills
• Knowledge of data analytics tools (Quantic/Palantir)
• Green Belt/Black Belt certification