ZF Group

Warranty Engineer

ZF Group  •  Zhangjiagang, CN (Onsite)  •  1 month ago
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Job Description

Req ID 86351 | Zhangjiagang, China, ZF Automotive Systems (Zhangjiagang) Co., Ltd.

About the Team

We are looking for a new colleague who will join our Quality team in Chassis plant located in Zhangjiagang, Suzhou.

What you can look forward to as Warranty Engineer:

  • Mainly responsible for handling the 0km and field issues at customer site, arrange and manage 3rd party service at customer side and in-house.
  • Responsible for return, testing and analysis of warranty part, and submit the analysis report to customer in time.
  • Record the customer complaint information and relevant cost in SAP, and monitor the booking status.
  • Responsible for customer portal maintenance and management.
  • Interface with customer regarding quality related topics, including customer feedback, customer special requirement, quality agreement, etc.

Your Profile as Warranty Engineer:

  • At least 3 years working experience in quality area in automotive industry.
  • Bachelor degree or above, Mechanics or Engineering background.
  • Fluent English in reading and writing.
  • Experienced in problem solving especially be familiar with 8D, Ishikawa, 5-why, A3.
  • Be familiar with field failure analysis procedure, eg. VDA FFA.

Why you should choose ZF？

  • Individual Growth:At ZF, you accelerate your career by working together across borders and cultures. Take advantage of global development opportunities, support and a flexible working environment.
  • Experience Variety: Join ZF to shape future mobility and sustainable systems. Drive smart solutions and contribute to safer, cleaner, affordable mobility for all.
  • Find Inspiration: Develop yourself in a team-oriented and supportive environment at ZF. Take on international challenges, be inspired by your colleagues and shape the future with us.

Be part of our ZF team as Warranty Engineer and apply now!

Contact

Hanxiao Xu

jessica.xu2@zf.com

ZF Group

About ZF Group

ZF is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles and industrial technology. Its comprehensive product range is primarily aimed at vehicle manufacturers, mobility providers and start-up companies in the fields of transportation and mobility. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate as well as enhancing safe mobility. Alongside the automotive sector – passenger cars and commercial vehicles – ZF also serves market segments such as construction and agricultural machinery, wind power, marine propulsion, rail drives and test systems.

With some 161,600 employees worldwide, ZF reported sales of €41.4 billion in fiscal year 2024. The company operates 161 production locations in 30 countries.

For further press information and photos please visit: www.zf.com

Imprint: https://www.zf.com/site/meta/en/imprint.html

Data Protection: https://www.zf.com/master/media/en/corporate/m_zf_com/meta/data_protection_social_media/Data_Protection_Notice_Social_Media_EN.pdf

Industry
Automotive & Mobility
Company Size
10,000+ employees
Headquarters
Friedrichshafen, DE
Year Founded
Unknown
Website
zf.com
Social Media