Job Description

Job Location: Jim Click Mazda Eastside - Tucson, AZ 85711
Job Category: ServiceWarranty Clerk – Jim Click Mazda
Take the next step in your automotive career with a role that supports dealership operations, ensures accuracy in warranty processing, and plays a key part in the success of a high-performing service department.
If you’re an experienced Warranty Clerk who understands manufacturer guidelines, can manage detailed administrative processes with precision, and thrives in a fast-paced environment, this is your opportunity to join a professional, supportive team with strong growth potential.
Jim Click Mazda is seeking a skilled Warranty Clerk who is organized, detail-oriented, and committed to accuracy while contributing to an efficient and compliant service operation.
Why Join Us?
• Competitive hourly compensation based on experience
• Stable workload in a busy, high-volume dealership
• Opportunity to work closely with service, parts, and accounting teams
• Manufacturer-supported systems and ongoing training opportunities
• Career advancement into senior administrative or accounting roles
• Modern facility with updated systems and technology
• Team-oriented environment focused on accountability and success
Warranty Clerk Job Responsibilities
• Process and submit warranty claims in a timely and accurate manner
• Review repair orders to ensure proper documentation, coding, and compliance with manufacturer guidelines
• Verify labor operations, parts usage, and technician comments for accuracy
• Track, reconcile, and follow up on outstanding or rejected claims
• Communicate with service advisors, technicians, and manufacturers regarding claim details and corrections
• Maintain organized records of all warranty documentation and correspondence
• Monitor warranty receivables and ensure prompt payment processing
• Stay updated on manufacturer warranty policies and procedural changes
• Assist with audits and ensure compliance with dealership and manufacturer standards
• Support the service department with administrative tasks as needed
Warranty Clerk Benefits & Compensation
On top of competitive pay, we are proud to offer…
• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short- and Long-Term Disability, Critical Illness, Accident, Pet coverage, and additional life insurance
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

QualificationsWarranty Clerk

Qualifications
• 2+ years of warranty administration experience
• Strong knowledge of manufacturer warranty policies and procedures
• High level of attention to detail and accuracy
• Effective organizational and time management skills
• Ability to manage multiple tasks in a fast-paced environment
• Strong communication skills and ability to work cross-functionally with departments
• Experience with dealership management systems (DMS) preferred
• Proficiency in basic computer applications (Microsoft Office, etc.)
• Ability to work independently as well as part of a team
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
Ready to Take the Next Step?
We’re hiring experienced Warranty Clerks who are ready to contribute to a high-performing team and grow their careers. If you take pride in accuracy, organization, and supporting dealership success, apply today and join the team at Jim Click Mazda.