City of Ottawa / Ville d’Ottawa

Warranty Clerk

City of Ottawa / Ville d’Ottawa  •  $46k - $66k/yr  •  Ottawa, CA (Onsite)  •  2 days ago
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Job Description

Requisition ID: 23731 

Department: Transit Services Dept.

Service: Transit Bus Oper & Maintenance Service

Employment Type: 1 Full-time Permanent; 1 Full-time Temporary  - Until the end of the current year. 

Work Hours: 35.00 /hours per week

Affiliation: ATU 1760/Non Shift

Salary Information: $46,393.62 - $65,800.28  annually (2023 rates of pay)

Location: Transit Service, 1500 St.Laurent  

Job Category: Transit Services - OC Transpo 

Application Close: 16/10/2026

JOB SUMMARY

The Transit Fleet and Facilities Maintenance team provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federally regulated transit services within the City. The Materials & Warranty Management section manages the Transit Services Purchasing Operations & Warranty Programs, including materials management and warranty administration, inventory management, tool purchase/management, procuring and expediting goods & services, and maximizing the proceeds of disposition of surplus and obsolete materials.

You assist in the administration of the warranty cost recovery program for all new buses. You: provide administrative support to completion of warranty claims; package and arrange for the shipping of defective parts; close out on-line warranty claims; and perform other related administrative support duties as assigned. You also provide administrative support, as required, within other sections.

EDUCATION AND EXPERIENCE

Completion of Grade 12.

Minimum of 1 year of experience in a mechanical field, obtained in a transit garage, stores or warehousing environment along with clerical experience, including data entry and keyboarding.

Experience with Fleet Management Information Systems (FMIS).

CERTIFICATIONS AND LICENCES

Forklift Operator Licence

KNOWLEDGE

  • Policies, procedures/techniques, and regulations governing material handling
  • WHMIS procedures and the methods/procedures used in safely loading and transporting goods
  • Buses and bus system components and automotive parts
  • Shipping procedures
  • Forklift operation and material handling techniques
  • Knowledge and understanding of interpersonal relations
  • Computer literacy in MS Office Suite in a Windows environment, including use of MOE and the internet
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Possess solid computer skills and the ability to use software packages dealing with internet, Outlook mail, Word, Excel
  • Possess effective interpersonal and communication skills
  • Possess general accuracy and verification abilities
  • Possess neat and legible handwriting
  • Understand and execute oral and written instructions
  • Able to communicate orally with all levels of staff
  • Possess strong customer service orientation
  • Work independently, and with ongoing supervision
  • Demonstrate a positive attitude, flexibility and adaptability
  • Possess good attendance and work performance
  • Able to establish and maintain good working relationships with fellow employees in a team environment
  • Possess sound computer skills
  • Physically able to handle the packaging and movement of parts in a bus garage environment
  • Able to physically move parts and materials with stamina to perform the job duties (which may include manipulating or moving parts to weights of 35 lbs. or greater)

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

City of Ottawa / Ville d’Ottawa

About City of Ottawa / Ville d’Ottawa

The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors.

Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City. Visit ottawa.ca/jobs to view all career opportunities.

La Ville d’Ottawa offre un large éventail de choix de carrières. Les membres du personnel de la Ville travaillent dans plus de 110 secteurs d’activité pour offrir un excellent service aux résidents, aux entreprises et aux visiteurs d’Ottawa.

Que vous vouliez travailler dans les technologies de l’information, les loisirs, la comptabilité, le génie, le service à la clientèle, la gestion de projet, les corps de métier, les services d’urgence, les soins de santé ou ailleurs, vous trouverez ce que vous cherchez à la Ville. Consultez ottawa.ca/emplois pour voir toutes les possibilités d’emploi.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
Ottawa, CA
Year Founded
1855
Website
ottawa.ca
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