Job Description

The Stellantis Customer Experience Organization is currently seeking a Lead Powertrain Warranty & Reliability Specialist to join our Quality team at the Stellantis Quality Engineering Center in Auburn Hills, Michigan. The Lead Powertrain Warranty & Reliability Specialist is responsible to manage a team of Powertrain Warranty Specialists as well as facilitate quality analysis reviews with Suppliers and/or internal Powertrain Plants. The candidate will manage their perspective teams to ensure we achieve our Corporate Quality Goals and Objectives. They will identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects. This includes the identification and monitoring the corrective actions of these failures identified through the analysis process while also supporting the Warranty Recovery needs.

The candidate must have proven track record for developing and executing standardization of manufacturing quality enablers. The candidate must be a creative problem solver, proactive, and steadfast in the identification and resolution of vehicle quality. The selected individual must have experience in managing cross-functional teams and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills. The candidate must be high-energy, hands-on individual with strength of convictions and a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity and lead by example.

The specific qualifications for are:

• Powertrain Manufacturing, Engineering, or Quality Experience
• Manage all part return material activities for the Powertrain Transmission and Driveline area to ensure returned material is utilized to assist with Corporate Quality initiatives and Warranty Recovery
• Review supplier testing procedures to ensure evaluations of material is accurate
• Utilize corporate data reporting systems to capture quality spills and to ensure clean points are in place
• Plan, prioritize, set goals and manage multiple projects in a technical and business environment
• Strong communication skills to support meetings at all levels of the company, including senior leadership
• Establish partnerships both internally and externally and to influence without direct authority
• Commitment and dedication in delivering a premier product to the consumer
• Represent the "Voice of the Customer" to the platform teams
• Contribute or drive team success by clarifying expectation and minimizing political hurdles
• Demonstrate unwavering commitment to delivering results and champion achievements
• Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
• Demonstrate strong interpersonal skills with ability to work in a team environment
• Manage day-to-day activities of assigned UAW personnel
• Possess strong communication & presentation skills
• Self-motivated and willing to challenge teams on all aspects of quality

Qualifications

Basic Qualifications:

• Bachelor's degree in Engineering or a related technical degree
• Minimum of 7 years' experience in automotive (quality/service/engineering)
• Experience supervising, or as a Team Leader responsible for overseeing a group of employees within a professional setting
• Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
• Self-directed and team oriented with demonstrated planning/problem solving skills
• Experience and working knowledge of computer systems and software required
• Proficiency in the Microsoft Office suite
• Experience within a union environment
• Green Belt/Black Belt certification
• High Power Point presentation skills
• Must have good technical and analytical problem-solving skills
• Knowledge of data analytics tools (Quantic/Palantir)

Preferred Qualifications:

• Master's degree
• Experience with Parts Return Analysis System Plus (PRAS+)
• Experience with Global Issue Management System (GIMs)
• Working knowledge of Stellantis data systems