Warranty Administrator
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Audi Vaughan, Vaughan, ON L4K 2M9
AtPfaff Automotive Partners,we'rea passionate team dedicated to delivering outstanding automotive experiences.We are searching for a customer service driven individual to work alongside our team as aWarrantyAdministrator for Audi VaughanNow in partnership with North America’s largest automotive retailer,Lithiaand Driveway,it’syour chance to work for a Fortune 500 company and grow with us!
As aWarranty Administrator, youwillbe responsible forensuring that the warranty and extended warranty repair orders (ROs) aresubmittedto the manufacturer or warranty company for collection. You willalsoresponsible for reviewing all service invoices and classifying and coding all warranty invoices
Duties and Responsibilities
Calculates and verifies payments to Technicians as per the completed ROs.
Posts all manufacturers’ warranties in CDK, as per the completed RO.
Collects,sortsand verifies all completed warranty ROs at the conclusion of the workday
Separates ROs into warranty and customer pay classifications
Registers applicable used vehicles for CPO in VCAS.
Processes warranty applicable ROs as required
Follows up on any outstanding warranty and extended warranty claims
Keeps all receivables current with respect to warranty administration, and ensures used cars are registered with the manufacturer
Performs other duties as required by the Service Manager to ensure the successful operation of the dealership.
Skills and Qualifications
Experience in the automotive field, preferably in warranty.
A minimum of 2 to 3 years in an accounting capacity, or similar role.
One-Eighty and CDK experience.
Proficient with the following computer environments: Microsoft Office, Microsoft Excel, Internet Explorer,Outlookand/or other accounting software.
Valid Ontario Driver’s License and a clean driver’s abstract.
Why WorkForPfaff?
Competitive Compensation- whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
Health Benefits– full-time employees have access to health, dental, long-term disabilityand life insurance.
Growth Potential– we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
Stock Purchase Program- Pfaff employees can purchasethe Lithia & Driveway stock (NYSE: LAD) at a discount.
Pay: $45,000 - $70,000 based on experience and qualifications
Vacancy: This is an existing vacancy
We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.
Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process
Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices thatare in compliance withthe Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, pleaseindicatethis in your application.
At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them.
Hans J. Pfaff started the company in 1964 out of a desire to provide the best customer service experience in the industry. He set the bar extremely high and today, we continue to strive for that bar each and every day, through every customer interaction.
Now, in partnership with Lithia and Driveway, North America’s second-largest publicly-traded dealership group (NYSE:LAD), We are focused on making, buying, and servicing a car and or motorcycle as easy as possible– with a diverse set of brands and deep e-commerce capabilities that provide modern customers an unlimited range of options to suit their needs and lifestyles.
