The Company
WA Hino is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.
About the Role
WA Hino are seeking a detail-oriented and organised Warranty Administrator to join our service team. In this role, you will be responsible for accurately preparing, submitting, and tracking all warranty claims, ensuring compliance with manufacturer guidelines and dealership procedures.
Process and submit warranty claims in line with manufacturer requirements
Audit repair orders to ensure accuracy and completeness
Liaise with service advisors and technicians for correct documentation
Monitor claim status and follow up on outstanding approvals
Maintain detailed records of claims, rejections, and adjustments
Skills & Experience
Previous experience in warranty administration or dealership service administration
Strong attention to detail and accuracy in data entry
Knowledge of automotive service processes and manufacturer systems (desirable)
Ability to work to deadlines and manage multiple priorities
Excellent communication and organisational skills
Current driver’s licence
Benefits
Monday to Friday role with consistent hours
Join a supportive, professional, and high-performing service team
Ongoing training and development opportunities
Team member discounts across automotive products and services
Stable, full-time position within a nationally recognised dealership
WA Hino is a high-performing dealership committed to delivering exceptional service. We pride ourselves on our efficient operations and strong team culture. People enjoy working here because of the supportive environment and clear pathways for growth.
If this sounds like you, click APPLY.
We are an equal opportunity employer and would love to hear from you if the above details resonate with you!
Eagers Automotive – Moving together.
Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.
We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.
Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.
Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle/Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.
