Job Description

Job Title: Warranty Administrator
Location: Eagan, Minnesota
Company: Interstate Companies, Inc.

Interstate Companies, Inc. is seeking an experienced Warranty Administrator to join our new Corporate Headquarters in Eagan, Minnesota. We offer highly competitive wages and an opportunity to grow within a dynamic organization.

Starting Pay Range: $24.00–$27.00 per hour (DOE)

Warranty Administrators play a critical role in our operations. Working with our team, you will process claims from our 31 repair facilities and help ensure efficient and accurate warranty recovery. We are looking for a dedicated professional who brings strong industry knowledge, excellent communication skills, and a commitment to quality service. If you value excellence and take pride in your work, we want to hear from you.

Interstate Companies, Inc. employs more than 1,700 people across five operating units: Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. We are also leaders in Heavy Diesel Construction Equipment and other On/Off-Highway Equipment.

At Interstate, we take personal pride in our work and relationships—that’s why we deliver Pride in Service in every interaction, every day.

Warranty Administrator Responsibilities:

• Review warranty paperwork from multiple repair facilities and request corrections when necessary.
• Ensure all warranty claims comply with manufacturer audit requirements.
• Follow vendor and Interstate policy and procedural guidelines.
• Create and monitor warranty claims across multiple vendor sites.
• Reconcile weekly credit memos.
• Create and track warranty parts returns.
• Support branch-level teams with warranty claims.
• Work with the warranty department to maximize warranty recovery.

Warranty Administrator Requirements:

• Basic computer skills.
• Strong attention to detail.
• High school diploma or equivalent.
• Excellent communication and time-management skills.
• Strong problem-solving skills with the ability to think creatively.
• 3 years of truck or automotive service writing or warranty claim experience required.

Warranty Administrator Qualities:

• Positive attitude and self-motivation; able to work independently and in a team environment.
• Strong written and verbal communication skills, including excellent customer service and phone etiquette.
• Highly organized and effective at managing time and tasks.
• Commitment to success in a fast-paced, detail-oriented role.
• Computer proficiency (Excel, Word, Excede OS).

Employee Benefits:

• Competitive wages – be paid your worth!
• Tuition assistance – supporting education and career growth.
• Health, dental, and vision coverage – begins on the first day of the following month.
• Paid Time Off (PTO) – accrues starting your first day of full-time employment.
• Holidays – 6 paid holidays and 2 floating holidays per year.
• 401(k) – with company match.
• Long-Term Disability – company-provided.
• Short-Term Disability – company-provided.
• Life Insurance – company-provided.
• Healthiest You – virtual healthcare paid by Interstate.
• Pet Insurance – because we care about your furry family members.
• Employee discounts – available on products and services.
• Employee Assistance Program – free 24/7 support for you and your household.
• Health and well-being screenings – available for employees and spouses.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

Military Friendly Hiring.

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