Job Description

The Omni Homestead Resort & Spa

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in

Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Responsibilities:

Checking guests in and out, as well as providing guest orientation

Scheduling appointments, in accordance with Omni Hotel & Resorts Moments of Service.

Cash handling

Responsible for opening and closing of all areas of the Warm Springs Pools

Know and share information about the resort and activities, demonstrate knowledge by accurately communicating daily events, hours of operation, and resort/activity information to our guests

Educating guests regarding history, mineral properties, and benefits of soaking in the Warm Springs Pools

Maintain a clean, aesthetically desirable and safe environment which meets the Omni Standards of Operations

Maintain bathrooms and restock supplies as needed.

Know and adhere to the Omni Personal Appearance Standard

Other clerical duties as needed

Requirements:

Customer service experience is highly preferred.

High school diploma or equivalent.

Must be proficient with Microsoft Office.

Must be able to communicate effectively in a professional business environment.

Must have the ability to stand for 7 hours per day.

Ability to lift, carry, push, pull 30 lbs.

Ability to work a flexible schedule, to include AM/PM shift, weekends, holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.