Madico, Inc.

Warehouse/Customer Service Representative

Madico, Inc.  •  $20 - $46.32/hr  •  Huntington Beach, CA (Onsite)  •  3 months ago
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Job Description

Job Location: Huntington Beach, CA 92649
Salary Range: $18.00 - $20.00 Hourly

Job Category: WarehouseJOB SUMMARY:
Represents the company within the customer distribution center, this position is responsible for stocking and shipping film and assisting with customer orders and/or questions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Process and prepare orders for shipment and contact customers, including invoice/packing slips where applicable as per company procedures.
- Prepare all daily orders for shipment using UPS World Ship system per established procedures.
- Verify that all Sales Orders have been processed prior to performing end of day procedures.
- Responsible for inventory management by receiving incoming shipments of film, tools and supplies.
- Verify shipments per packing slips.
- Submit purchase orders to order film and/or tools and record receipt of goods.  Reconcile and count physical inventory.
- Responsible for stocking all film and rotating older stock to front; store all other warehouse supplies/tools, shelving tools and chemicals in their assigned areas. Prepare and/or process Daily Conversion List.
- Process all return-authorizations as per company procedure.
- Replace any damaged boxes and deface any shipping labels on restocked film.
- Maintain clean and orderly workspace by taking out trash, sweeping floors to keep all aisles and doorways free of debris, trash or obstructions.
- Order Warehouse supplies and tools as needed.
- Assist in answering incoming phone calls to include placing orders, invoicing orders and handling technical question for the dealer base.
ADDITIONAL DUTIES AND RESPONSIBILITIES:
- Ability to read, analyze and interpret regulations including work instructions, procedures and policies.
- Ability to use basic math skills to mix cleaning solutions, count materials and follow all safety procedures
- Have basic computer skills to include MS Office and Max computer software.
MANAGEMENT SYSTEM (QMS/EMS) RESPONSIBILITIES:
- Participate, or assist, in identifying how the work that you do that affects the quality or impacts the environmental aspects of the products or services we provide to customer(s).
- Improve your work processes.
- Write procedures or work instructions that describe your work.
- Provide input and verify that documented procedures are adequate and accurate.
- Understand and use your work/job instructions.
- Understand our quality and environmental policies and how they apply to you.
- Keep records and data.
- Participate in internal audits.
- Participate in ongoing process improvement.
- Participate in external registration and surveillance audits.
DESIRED MINIMUM QUALIFICATIONS:
- High School Diploma or General Education Diploma (GED) required.
- 2 years related experience
SPECIAL REQUIREMENTS:
- Proficient in Microsoft Office Word, Excel, PowerPoint and Access
- Ability to operate various software programs including CRM.
- Lifting up to and including 50 pounds
PHYSICAL DEMANDS:
- While performing the duties of this job, the employee is regularly required to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required.

WORK ENVIRONMENT:
- The performance of this position represents a typical office environment but occasionally requires exposure to the manufacturing areas which require the use of personal protective equipment such as safety glasses and steel toe or composite toe shoes.
SELECTION GUIDELINES:
- A formal application and various interviews
- Drug Screen
- Background check
Madico, Inc.

About Madico, Inc.

An award-winning organization, Madico® is one of the world’s leading manufacturers of laminating and coating solutions. We provide high performance, complex, multi-layer films engineered to exceed customer expectations.

Wherever there's glass, we can improve it.

Madico offers a wide range of films for a variety of applications, all tested and proven through thousands of installations around the world. All Madico films are scratch-resistant, long-lasting, and backed by a strong manufacturers’ warranty.

An unrivaled commitment to research and development has enabled the company to pioneer a number of industry-first products and processes, including its renowned SafetyShield® branded safety and security films and anchoring restraint systems. Other notable Madico brands include Sunscape® premier architectural film, Wincos® IR automotive film, automotive paint protection film, Protekt® PPF, ClearPlex® windshield protection film, and ProtectionPro, on-demand screen and full body device protection system. In addition, premium auto films are available in a variety of shades, colors, and textures, including the popular Black Pearl® Nano-Ceramic.

Madico's Specialty Films division offers film and coating solutions to the needs of glass OEMs, the security industry, and other market segments.

With more than 40 years of precision coating and laminating experience, the Contract Coating group is able to offer outstanding toll/contracting manufacturing services.

The company’s commitment to glass film innovation has earned recognition from such esteemed organizations as the Protecting People First Foundation, while Madico’s dedication to responsible testing has helped it earn certifications from Underwriters Laboratories and other reputable agencies.

Industry
Manufacturing & Production
Company Size
51-200 employees
Headquarters
Pinellas Park, Florida
Year Founded
1903
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