Job Description

ESSENTIAL JOB FUNCTIONS

• Coordinates training with Supervisor, and Operations team.
• Meets and greets new associates and partners with Operations on the placement of associates (first day).
• Provides a facility tour to new associates.
• Assesses training needs for associates.
• Observe and provides training feedback to associates on the progress of their training.
• Train new associates, as well as retrain and cross-train current associates, on all aspects of their role and processes.
• Completes training and evaluation paperwork.
• Conducts training Audits/Process audits.
• Job breakdown sheet audit/maintenance /updating.
• Supports in conducting Behavior Based Safety and Labor management observations.
• Partner with Operations Team on various initiatives and projects.
• Reports status of training programs.
• Maintain training records.
• Coordinates delivery of training.
• Understand company goals and work to create an environment for success.

PHYSICAL REQUIREMENTS

• Job requires the ability to use vision, adjust focus and work on a standard computer screen
• Job may require extended sitting or standing, use of standard office equipment
• Job will require presence on-site at the assigned work location

• Work is performed inside and outside the property with exposure to inclement weather (heat/cold)

[The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.]

OTHER SKILLS AND ABILITIES

• Excellent communication skills with the ability to convey ideas effectively, listen intently, develop strong training content, and drive adoption across functions and teams.
• Ability to deal with ambiguity—given an open-ended task, can achieve great work with minimal supervision.
• Self-motivated and goal oriented with strong organization skills and an excellent attention to detail.
• Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners.
• Good research skills to find reliable and relevant content, including introducing new technologies in teaching.
• Technical competence in using modern technology to develop training content.
• Experience in working with end users to elicit and document requirements.
• Empathy for end users - craft intuitive workflows that improve user experience.
• Strong collaboration and teamwork skills in a small setting, as well as across different geographic locations.
• Ability to focus on high quality work while under pressure; drive short-term actions that are consistent with long-term goals.
• Advanced knowledge of MS Office, Visio, MS Teams, MS Project and other Microsoft learning and collaboration tools.

EDUCATION AND EXPERIENCE

• HS Diploma or GED required
• 2+ years of experience as a trainer or process development preferred.
• Management learning experience in designing, planning and implementing learning programs.
• Experience with organizational learning and development program delivery
• Experience working in a multi-cultural environment.
• Experience in the Logistics industry preferred.
• Proficient with MS Office or related office suite software