Job Description

Make a meaningful impact—every order matters.
Join a team that helps ensure patients receive the supplies they need, when they need them. In this role, you will play a key part in keeping operations running smoothly during our busiest hours. We’re looking for someone who is detail-focused, dependable, and ready to grow in a supportive, fast-paced environment where quality and patient care come first.

Responsibilities

• Support timely and accurate processing of orders by entering and organizing delivery information, helping reduce workflow bottlenecks
• Ensure product accuracy by verifying key details such as RX numbers, patient information, and labeling requirements before orders move forward
• Contribute to smooth daily operations by preparing materials for packaging, dispatch, and shipment
• Collaborate with team members to maintain efficient workflow and meet end-of-day deadlines
• Assist with intake and coordination tasks, including confirming delivery readiness when needed
• Follow established procedures to maintain quality, safety, and consistency across all tasks
• Maintain an organized and clean workspace that supports productivity and efficiency
• Adapt to changing priorities and support additional warehouse needs during peak periods

Qualifications

Required:

• Minimum 1 year of work experience (warehouse, customer service, or similar environment)
• Ability to follow instructions and work effectively under close supervision
• Strong attention to detail and accuracy in a repetitive, process-driven environment
• Ability to lift up to 70 lbs and perform physical tasks (standing, walking, lifting)
• Basic communication skills and ability to work collaboratively with a team
• Availability to work evening shifts and flexible hours, including weekends as needed

Preferred:

• 2+ years of customer service experience, including phone-based interaction
• Prior warehouse, pick/pack, or fulfillment experience
• Demonstrated job stability and reliability in previous roles
• Experience working in a regulated or quality-focused environment (healthcare, pharmacy, logistics, etc.)
• Comfort interacting with customers or patients in a professional and empathetic manner

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.