Job Description

Join Our Team as a Warehouse Technician!

At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our mission is to empower individuals of all ages with mobility challenges, offering reassurance to families and caregivers while providing exceptional clinical support to therapists and healthcare professionals.

We are looking for a Warehouse Technician to join our sales team and help us continue our mission of transforming lives through mobility solutions.

Scope

As a Warehouse Technician, the employee shall support all departments in the branch by ensuring the Warehouse is clean, organized and stocked and will also be responsible to collaborate with all departments to ensure the efficient and accurate movement of inventory and assets as required.

Position Reports To: Branch Manager or Supervisor depending on the location

Role and Responsibilities/Essential Functions

Shipping & Receiving

• Ship and receive multiple shipments of medical equipment from suppliers for stock and customer special orders using various inventory tracking and shipping software tools.
• Prepare and receive transfers of equipment from other National Seating & Mobility (NSM) locations.
• Notify Customer service Representatives and Seating & Mobility Specialists when items have arrived.
• Report damage, discrepancies upon receipt to manager.
• Create shipping orders and labels.
• Assist in the receipt, processing and unpacking of inventory.

Process Mobility Devices and Equipment

• Put inventory away in the warehouse in a timely manner
• Organize the warehouse to ensure efficiency
• Examine equipment returned from rental for damage or missing components
• Clean and disinfect equipment returned from rental or demonstration
• Track down medical equipment for customers from our other locations
• Assemble motorized beds, lift out chairs, commodes, and other home medical devices

Additional Support

• Participate in monthly workplace H&S inspection
• Cleaning duties: floor, high rack frames, etc. Outside clearance of snow as required
• Remove cardboard and bagged garbage from the warehouse
• Add and remove products as directed
• Assist sales or service personnel as needed
• Assist the other technicians with parts and other medical equipment stocks
• Learn new products to help identify equipment and components by attending in-store training sessions.

Health & Safety

• Awareness of public safety and security measures in place to prevent injuries
• Understand how to dispose of hazardous waste materials in a safe manner

Other duties as assigned that include inventory or any other task.

Competencies/Skills

• Basic mathematical skills
• Regularly manipulate items up to 75 lbs.
• Ability to climb ladders and rolling staircases
• Experience operating pallet pump trucks
• Creative troubleshooter and problem solver
• Good verbal communication skills
• Good attention to detail
• Proven record for organizing and prioritizing daily tasks
• Barcoding experience
• Computer savvy and knowledge of MS Office
• Experienced working safely in a fast-paced warehouse environment

Why Join NSM?

• A rewarding career where you make a real difference in people’s lives.
• Employer-paid benefits, ensuring your health and well-being.
• RRSP matching program, helping you invest in your future.
• Generous paid time off, because work-life balance matters.
• Company-sponsored events, fostering a fun and inclusive team culture.
• Branded company attire, so you can represent NSM with pride.
• Competitive salary - $22- $25 CAD

If you’re passionate about making a difference and want to be part of a team that transforms lives through mobility solutions, we’d love to hear from you!