Job Description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

Here at our QVC Customer Operations Centre in Knowsley, we are looking for Warehouse Assistant level 2 team members to join our Returns team.

Please view our video to find out more about what it's like to work in the Returns team at QVC!

Hourly Pay

£13.00 per hour

Where You'll Work

• This role is onsite and will require you to work from our Knowsley distribution centre daily.

• Work hours – Evenings: On Call 22.5+15 Mon-Fri 15:00-23:00

  • Guaranteed 22.5 hours per week which can be flexed up to a further 15 hours per week.

  • The hours we allocate to you each week will be within the availability of Monday-Friday between 15:00-23:00

  • You will given 2 weeks' notice of your working hours each week.

What You'll Do

• The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline.

• It is not your typical Warehouse role, as it is PC-based however some returns roles include; a requirement to lift and load heavy items of up to 25KG and the use of fork lift trucks.

What You'll Bring

• Don't worry if you have not got any warehouse experience as you will receive full training and support

• As this role is PC-based, basic PC skills are required (i.e Data entry, basic PC navigation between different screens)

• Eye for details, as Quality Customer Service is our number one priority

• You'll be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation.

• As a business we have expectations for our team members to attend work and on time to enable us to serve the needs of our customers and as part of a team, therefore commitment and punctuality are essential within this role.

#LI-Onsite

#INDOPS

Disability Confident Scheme

QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.