Job Description

Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvantages and disabilities to improve their quality of life. We employ over 600 associates just in our retail stores alone. GESMV also offers over 40 programs and services to the community ranging from job readiness programs to assistive technology services. We offer part-time and full-time positions, with a variety of schedules and hours available. We are always looking for driven, enthusiastic people to join our team.

Summary

Provide leadership, organize and monitor the flow of goods loaded and unloaded from the trucks. Provide training for dock personnel and close monitoring of safety procedures and policies.

Essential Duties & Responsibilities

• Assists the Retail Operations Manager and lead dock worker in managing the flow of goods.
• Train and supervise employees in procedures.
• Model excellent customer service both internally and externally.
• Effectively utilize email and telephone, if applicable, to ensure communications are read and responded to in an appropriate timeframe.
• Complete reports accurately as assigned.
• Unloads or loads trucks at the dock.
• Knowledge of balers and assist when needed.
• Helps to load trucks on pick-up routes.
• Sorts merchandise into containers for processing and distribution.
• Maintains a clean and safe working area inside and outside of dock.
• Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, Department of Labor and other regulatory standards.
• Other duties as assigned by the Safety Manager.

Supervisory Responsibilities

Dock Workers, Balers, and Truck Helpers. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education Requirements

Minimum of High school diploma or general education degree (GED). Obtain or have Forklift license.

Experience Requirements

Must have the ability to use a pallet jack, two-wheel dolly, and four-wheeled carts, as well as a forklift.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to maintain a valid driver’s license and a driving record acceptable to GESMV’s liability insurance provider.
• Ability to pass a criminal background check.
• Ability to pass random drug screenings.

Skills & Abilities

• Ability to load and unload trucks of merchandise, including clothing, household goods, furniture, and appliances.
• Ability to operate a forklift.
• Ability to relate well with a broad spectrum of people.
• Must be a highly organized, detail-oriented, and self-motivated individual able to handle multiple tasks and meet deadlines in a fast-paced environment.
• Ability to follow through with projects and assignments in a timely and efficient manner.
• Ability to be self-directed, able to take initiative and exercise independent judgment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The ability to regularly stand, walk, use of hands to finger, handle, or operate objects, tools, or controls
• The occasional ability to climb, balance, stoop, kneel, crouch, or crawl, and smell.
• The ability to regularly lift and/or move up to 10 pounds.
• The ability to frequently lift and/or move up to 25 pounds.
• The ability to occasionally lift and/or move up to 50 pounds.
• The ability of close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The employee works in outside weather conditions and is occasionally exposed to risk of electrical shock
• The noise level in the work environment is usually moderate

The above duties and responsibilities are essential job functions subject to reasonable accommodation. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job and/or apply for the position, absent undue hardship.This job description is not to be interpreted as an all-inclusive list of duties, responsibilities, or requirements. Employees may be required to perform additional job- related tasks as assigned, subject to reasonable accommodation.

Goodwill Easterseals Miami Valley is firmly committed to Equal Employment Opportunity (EEO) and Affirmative Action (AA) compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of age, sex, color, race, creed, national origin, religion, marital status, citizenship status, ancestry, sexual orientation, gender identity and/or expression, genetic information, disability status, protected veteran status, membership or activity in a local human rights commission, status with regard to public assistance, or any other classification protected by applicable law. This policy applies to all employment decisions, including, but not limited to recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions, and terminations.