Job Description

Job Responsibilities:

1. INBOUND/ RECEIVING

• Supervise the receipt of all shipments and process receiving, discrepancy, and damage reports as needed.
• Move inventory to various locations manually and by operating mechanical equipment, including forklifts, pallet jacks, and handcarts.
• Load and unload delivery trucks manually or with a pallet jack.
• Assume responsibility for all items received by the warehouse and ensure proper distribution to customers or departments daily.
• Evaluate complaints regarding equipment shipments and deliveries and take appropriate action.
  

2. OUTBOUND

• Supervise daily outbound warehouse activities.
• Monitor order picking, packing, staging, and loading.
• Ensure shipments meet delivery schedules.
• Coordinate dispatch priorities with logistics and transport teams
  

3. INVENTORY

• Supervise the warehousing and storage of all customer inventory, equipment, records, and consumable materials.
• Supervise the maintenance of computerized inventory records.
• Initiate purchase requests to ensure stock items are always available.
• Maintain records of all warehouse items and provide copies to customers as needed.
• Develop and recommend procedures for the orderly replacement of movable equipment as it becomes obsolete or deteriorated.
  

4. BILLING

• In charge of billing process.
• In charge of billing storage charges
  

5. TRUCKING

• In charge of booking trucks for delivery.
  

6. PERSONNEL

• Supervise, evaluate, coach and train employees assigned to the warehouse
  

7. SAFETY

• Direct and maintain a safety program for all employees assigned to the warehouse.
• Initiate and maintain proper and necessary safety and fire prevention equipment within the warehouse, as prescribed by law and company policies.
• Operate tools, equipment, and machinery according to prescribed safety procedures.
• Follow established safety procedures and techniques in performing job duties, including lifting and climbing.
• Participate in budget development and exercise budgetary control over warehouse operations.
• Serve as the Safety Lead & responsible for security and health compliance.
  

8. ENVIRONMENTAL

• Must have an experienced as PCO B
• Liaise with DENR-EMB office for issues and updates regarding environmental compliance obligations.
• Process required permits from DENR-EMB for the following as necessary: (PCO accreditation, Certificate of Non-Coverage (CNC)/Environmental Compliance Certificate (ECC), Permit to Operate (PTO), Discharge Permit (DP), Hazardous Waste Generator’s ID, Permit to Transport (PTT)- Filling shall be initiated by the Generator before the Hauling.
• On-time submission of reportorial requirements such as SMR (Self-Monitoring Report) and CMR (Compliance Monitoring Report)
• Attend Continuing environmental education program as required for the renewal of PCO and to enhance knowledge in pollution prevention and environmental protection.
• Implement environmental program in the site.
• Identification of Aspect/Impact from the warehouse operations.
  

9. CUSTOMER COMMUNICATION

• Respond to customer inquiries and concerns
• Provide updates on orders, deliveries, and shipment status
• Maintain professional and timely communication
  

10. PROVIDE PROACTIVE SOLUTION

• Handle complaints, returns, damages, shortages, or delays
• Investigating operational issues affecting customers
• Provide corrective and preventive actions

11. CONTINUOUS IMPROVEMENT

• Recommend process improvements based on customer feedback
• Help improve operational efficiency and customer experience

12. OTHER DUTIES AS ASSIGNED

• Perform other duties, including working in other areas of the warehouse department to provide support in the absence of staff or team leaders.

13. TARGETS/ KPI

• KPI: Inventory accuracy ≥ 99.5%
• KPI: 100% inbound and outbound order fulfillment accuracy
• KPI: Zero Product damage and claims
• KPI: Zero Customer complaint
• Financial: Reduce Operational Expenses (OPEX) and Personnel Expenses by 40%
• Compliance: 100% compliance for each site
• Compliance: Zero audit non-conformities
• Compliance: Zero HSSE high and medium risk audit findings
• Compliance: 100% compliance with regulatory requirements

Job Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field.
• At least 5 years of experience in warehouse operations, including a minimum of 3 years in a supervisory role in a 3PL/ logistics environment
• With regulatory compliance exposure such as DENR and environmental compliance responsibilities
• Willingness to be accredited as Pollution Control Officer
• Must have an experience in working in Chemical Storage/Warehousing.
• Experience in quality checking and systems management.
• Experience in complaints and claims management.
• Proficient in computerized inventory and tracking systems.
• Ability to operate hand tools and mechanical equipment.
• Proficient in Microsoft Office applications (Word, Excel, and PowerPoint).
• Excellent communication skills.
• Experience in warehousing, inventory handling, and barcode equipment operations.
• Familiarity with modern warehousing practices and methods.
• Ability to communicate effectively with team members and customers.

Must adhere to the IMS policy.